Proactive and organized employee known for strong time management and communication skills. Contributed to enhanced productivity and office operations through effective scheduling and team collaboration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Nuvance Health
Danbury, CT
04.2024 - Current
Managed patient scheduling and appointment confirmations to optimize clinic workflow.
Assisted in maintaining patient records using electronic health record (EHR) systems for accuracy.
Coordinated communication between patients and medical staff to enhance service delivery.
Provided front desk support, ensuring efficient check-in and check-out processes for patients.
Conducted initial patient assessments, gathering vital information for healthcare providers' review.
Trained new staff on operational procedures, enhancing team efficiency and collaboration.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
Barn Assistant
Evan Performance Horses
Bethlehem, CT
04.2020 - Current
Managed equine care routines, ensuring optimal health and well-being of horses.
Assisted with feeding, grooming, and exercising horses to maintain training schedules.
Maintained barn cleanliness and organization to promote a safe working environment.
Implemented inventory management processes for feed, supplies, and equipment tracking.
Provided excellent customer service to boarding clients through clear communication about their horse''s needs and timely updates on any issues or accomplishments.
Improved barn efficiency by streamlining daily tasks and implementing organized systems for feed and equipment storage.
Assisted with marketing efforts for the barn such as website updates, social media management, and networking within the local equestrian community.
Veterinary Assistant
Davis Companion Animal Hospital
Woodbury, CT
08.2021 - 10.2023
Assisted veterinarians during examinations and procedures, ensuring efficient patient care.
Maintained cleanliness and organization of treatment areas, enhancing workflow efficiency.
Collaborated with team members to improve clinic processes and foster a positive environment.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
Provided customer support to clients, answering questions and addressing concerns.
Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
Coordinated schedules and managed appointments for executives, enhancing office efficiency.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.