Gabriella Diaz
Royse City,TX
Summary
Dynamic professional with extensive experience in building and nurturing customer relationships while delivering tailored financial solutions. Strong communication and interpersonal skills enhance customer satisfaction and loyalty, ensuring a consistent, high-quality service experience. Committed to understanding client needs and providing innovative solutions that foster long-term partnerships. Proven ability to adapt strategies to meet diverse client requirements in a fast-paced environment.
Overview
7
7
years of professional experience
Work History
Relationship Banker 2
Alliance Bank
Rockwall, TX
06.2025 - Current
- Continued handling customer transactions, including deposits, withdrawals and transfers along with account openings..
- Strengthened customer relationships by providing personalized banking solutions and excellent customer service for local businesses and community members positioning the bank as a preferred partner for both commercial and personal banking services.
- Analyze customer needs to recommend appropriate banking products and services which help promote a picture of unity within the bank.
Relationship Banker 1
Alliance Bank
Rockwall, TX
01.2022 - 06.2025
- I currently work as a Relationship Banker 1 which includes but is not limited to: processing a variety of transactions, opening or closing accounts, creating debit cards, answering any questions customers may have regarding their accounts or the activity on their account to the best of my ability. Assessing customer needs and doing my best to meet them.
Bookkeeping Assistant
Kingsbridge Construction
Nevada, TX
01.2021 - 01.2022
- Managed data entry and filing of financial documents along with other miscellaneous office duties.
Volunteer
Discover Church
Oak Creek, CO
01.2019 - 01.2021
- Serve as a volunteer every Sunday as an elementary sunday school teacher.
- Helped teach kids more about the Bible with fun and engaging lessons.
Education
High School -
Heritage Christian High School
New Berlin 05.2020
Skills
- Relationship building
- Excellent communication
- Active listening
- Multitasking
- Self motivation
- Prospecting and networking
Timeline
Relationship Banker 2
Alliance Bank
06.2025 - Current
Relationship Banker 1
Alliance Bank
01.2022 - 06.2025
Bookkeeping Assistant
Kingsbridge Construction
01.2021 - 01.2022
Volunteer
Discover Church
01.2019 - 01.2021
High School -
Heritage Christian High School