Gabriella Diaz-Alejo

Dynamic Customer Service Representative with a proven track record at Gravity Gymnastics, adept at resolving conflicts and enhancing customer loyalty through active listening and critical thinking. Proficient in data entry and Microsoft Outlook, I excel in high-pressure environments, ensuring customer satisfaction and fostering repeat business.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.