Gabriella Dominguez
Miami,FL
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Public Information Officer
Miami-Dade County
05.2023 - Current
- Created informative press releases that garnered positive media attention, promoting the organization''s achievements and initiatives.
- Provided strategic counsel to senior management on handling sensitive or controversial issues in the public eye.
- Developed key messages and talking points for executive leadership to use in media interviews and presentations.
- Developed compelling content for social media channels, driving increased engagement from followers.
- Managed routine and crisis communications with media and members of public.
- Monitored media coverage of the organization, identifying opportunities for proactive engagement.
Investigator
Miami-Dade County
01.2021 - 04.2023
- Investigate dangerous dog complaints
- Conduct Pet store inspections and handle illegal breeder complaints.
- Handle multiple calls pertaining to animal cruelty and neglect.
- Prepare for prosecutions related to animal treatment to present as evidence in court, such as contacting witnesses for depositions and organizing case files.
- Testified in court during administrative proceedings and trials.
Animal Control Officer
Miami-Dade County
07.2018 - 12.2020
- Investigate and gather information regarding animal-related complaints.
- Respond to daily calls to enforce animal control regulations.
- Attend to calls reporting of animal bites.
- Capture, unload and impound animals from the field.
Social Media Specialist
Petsmart Petshotel
10.2014 - 07.2018
- Increased customer engagement through social media.
- Maintained company's social media presence by posting messages, answering posts and monitoring responses.
- Assisted Hotel Manager with various marketing projects that would engage new leads and potential customers.
Pet Care Specialist
PetSmart Petshotel
10.2014 - 07.2018
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Maintained clean and organized boarding areas to promote animal wellbeing.
- Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
Guest Service Associate
PetSmart Petshotel
10.2014 - 07.2018
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
- Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
Education
Bachelor of Science - Criminal Justice
Florida International University
Miami, FL05.2018
High School Diploma -
South Miami Senior High School
Miami, FL06.2013
Skills
- Organization and Time management
- Interpersonal Skills
- Analytical Skills
- Bilingual Capability
- Investigative Procedures
- Case Preparation
- Crisis communication
- Social media management
- Internal communications
Certification
- Certified Animal Control Officer, FACA
- Certified Euthanasia Technician, FACA
- Certified Dangerous Dog Investigator, FACA
Affiliations
- Police Benevolent Association Member
- Florida International University Alumni Association Member
- American Society for the Prevention of Cruelty to Animals Member
- Humane Society of the United States Member
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Public Information Officer
Miami-Dade County
05.2023 - Current
Investigator
Miami-Dade County
01.2021 - 04.2023
Animal Control Officer
Miami-Dade County
07.2018 - 12.2020
Social Media Specialist
Petsmart Petshotel
10.2014 - 07.2018
Pet Care Specialist
PetSmart Petshotel
10.2014 - 07.2018
Guest Service Associate
PetSmart Petshotel
10.2014 - 07.2018
- Certified Animal Control Officer, FACA
- Certified Euthanasia Technician, FACA
- Certified Dangerous Dog Investigator, FACA
Bachelor of Science - Criminal Justice
Florida International University
High School Diploma -
South Miami Senior High School
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