Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriella Dunlap

Lancaster,PA

Summary

Hardworking and dependable, seeking to secure a part-time position utilizing interpersonal skills and customer service. Successful in managing multiple priorities with a positive attitude. Looking forward to working with a team to meet goals and provide excellent service.

Overview

2
2
years of professional experience

Work History

Teller

First Columbia Bank & Trust
10.2022 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Maintained friendly and professional customer interactions.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

Ice Cream Server

Max's Ice Cream Shack
04.2021 - 08.2023
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Processed sales transactions.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.

Hostess

Olive Garden
11.2021 - 09.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

High School Diploma -

Bloomsburg Area High School
Bloomsburg, PA
06.2023

Skills

  • Customer Relations & Satisfaction
  • Verbal Communication
  • Customer Needs Assessments
  • Financial Transactions

Timeline

Teller

First Columbia Bank & Trust
10.2022 - Current

Hostess

Olive Garden
11.2021 - 09.2022

Ice Cream Server

Max's Ice Cream Shack
04.2021 - 08.2023

High School Diploma -

Bloomsburg Area High School

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Gabriella Dunlap