Gabriella Flores
Round Rock,TX
Summary
Dynamic sales associate with a proven track record at Carter's, excelling in customer service and product expertise. Recognized for enhancing customer satisfaction through effective transaction management and team collaboration. Committed to maintaining high standards of cleanliness and organization, ensuring a welcoming shopping environment. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
2
2
years of professional experience
Work History
Sales Associate
Carter's
Round Rock, TX
08.2024 - 02.2025
- Facilitated merchandise selection by delivering in-depth product knowledge to customers.
- Organized displays and restocked shelves to maintain store appearance.
- Processed transactions accurately with point-of-sale systems.
- Collaborated with team members to improve overall customer service quality.
- Resolved customer inquiries promptly, ensuring satisfaction.
- Greeted customers and delivered exceptional service consistently.
Cashier
Freddy's Frozen Custard & Steakburgers
Round Rock, Texas
01.2023 - 08.2023
- Greeted customers entering store and promptly addressed needs to enhance service experience.
- Processed cash, card, and check transactions to finalize purchases efficiently.
- Built strong relationships with customers to promote loyalty and repeat business.
- Assisted customers in completing purchases, locating items, and enrolling in reward programs.
- Restocked and organized merchandise in front lanes to maintain appealing displays.
- Answered inquiries regarding store policies and resolved customer concerns effectively.
- Acquired knowledge of various positions to provide backup support during peak times.
- Collaborated closely with shift manager to troubleshoot issues and address customer feedback.
Cook
Freddy's Frozen Custard & Steakburgers
Round Rock, TX
10.2022 - 01.2023
- Maintained clean, organized work areas to ensure safety and quality in food preparation.
- Followed strict food handling standards, minimizing risks to customers.
- Prepared multiple orders accurately during peak periods, enhancing customer satisfaction and repeat business.
- Managed kitchen tasks for opening and closing shifts to maintain operational efficiency.
- Restocked inventory and ingredients to support optimal kitchen performance.
- Seasoned and cooked food per recipes or personal expertise to meet quality standards.
- Took food orders from cashiers and cooked items promptly for timely service.
- Instructed new staff on proper food preparation techniques, equipment use, and sanitation practices.
Education
Associate of Science - Cosmetology
Stony Point High School
Georgetown TX08-2025
Skills
- Cleaning and sanitizing
- Time management
- Social perceptiveness
- Customer service
- Transaction management
- Team collaboration
- Product expertise
- Service orientation
- Goal tracking
Personal relations
- Good with kids between ages 5-10 years old
- Patient with good communication skills
- Big pet lover
- currently studying for my cosmetology licsence
Timeline
Sales Associate
Carter's
08.2024 - 02.2025
Cashier
Freddy's Frozen Custard & Steakburgers
01.2023 - 08.2023
Cook
Freddy's Frozen Custard & Steakburgers
10.2022 - 01.2023
Associate of Science - Cosmetology
Stony Point High School
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