Gabriella Flores
San Antonio,TX
Summary
Dedicated beauty professional delivering personalized services in luxury salons. Strong focus on enhancing client satisfaction through tailored consultations and ongoing education. Proven success in building long-term relationships and staying ahead of industry trends.
Overview
11
11
years of professional experience
Work History
Assistant To Lisa Weller
Twirl Salon
San Antonio, Texas
05.2025 - 08.2026
- Coordinated with stylists to ensure client satisfaction and service efficiency.
- Assisted in managing daily salon operations and scheduling appointments.
- Processed payments and managed cash register transactions accurately.
- Implemented inventory tracking systems to manage product stock effectively.
- Provided a friendly greeting to visitors and clients, enhancing customer service experience.
- Managed incoming calls and responded to various inquiries from customers and vendors promptly.
Suite Renter
Self
12.2023 - 12.2024
- Developed marketing strategies to promote salon services and attract new clients through partnerships with local businesses, influencers, and bridal vendors.
- Curate luxury services and luxury retail products for in-salon sales.
- Managed daily salon operations, streamlining scheduling, inventory management, and equipment maintenance for optimal performance.
- Enhanced client experience by greeting clients, addressing escalated concerns, and maintaining exceptional service standards.
- Ensure compliance with health, safety, and licensing regulations. (sanitization protocols, state cosmetology board requirements).
Level 2 Stylist
A Robert Cromeans Salon
12.2021 - 12.2023
- Delivered exceptional customer service by actively listening to client needs and promptly addressing concerns, ensuring high levels of guest satisfaction.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong client relationships that resulted in increased repeat business and referrals.
- Fostered a positive work environment by collaborating with team members and assisting with various tasks.
Master Stylist,Salon Education Manager
Personal Touch Salon
05.2019 - 08.2021
- Led hands-on instruction in advanced cutting, coloring, and styling techniques, improving team skill sets and service quality.
- Earned recognition as a top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
- Developed progress reports to track stylist growth, enabling targeted coaching and enhancing overall performance.
- Drove salon success through active participation in promotional events, social media campaigns, and community outreach efforts.
Assistant to Salon Owner
Personal Touch Salon
01.2016 - 05.2019
- Provided administrative support to executives, streamlining workflows and enhancing productivity.
- Greeted guests warmly at the reception area.
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly and professionally.
- Answered incoming phone calls to assist callers with their needs. to process requests, transfer calls, or relay messages to appropriate personnel.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Education
John Paul Mitchell Systems National Educator -
John Paul Mitchell Systems
San Antonio, TX12-2017
Cosmetology Program -
Paul Mitchell the School San Antonio
San Antonio02-2017
Skills
- Client relationship management
- Customer service
- Product knowledge
- Marketing strategies
- Inventory management
- Time management
- Multitasking
- Detail orientation
- Team collaboration
- Adaptability to change
Accomplishments
- New Talent Training for John Paul Mitchell Systems- "Best in show" Award - November 2017
- RAW Artist- San Antonio Raw Showcase - January 2019
- Hair Stylist Volunteer at Tim Tebow's Night To Shine - February 2019
- Brazilian Blowout Certified - June 2019
- Grow My Salon Business 2- Day Seminar Antony Witiker - October 2019
- Certified Educator with JPMS specializing in Cutting - November 2019
- Certified Educator with JPMS specializing in Styling - November 2019
- Easi Hair Pro certified with tape in & hand-tied extensions - June 2022
References
Felicia Febo 10 Years- Instructor & Mentor
929-615-9203
Schalan Silva 4 Years- Employer
210-342-6532
Alexis Weigand 3 Years- Client
210-394-1543
Timeline
Assistant To Lisa Weller
Twirl Salon
05.2025 - 08.2026
Suite Renter
Self
12.2023 - 12.2024
Level 2 Stylist
A Robert Cromeans Salon
12.2021 - 12.2023
Master Stylist,Salon Education Manager
Personal Touch Salon
05.2019 - 08.2021
Assistant to Salon Owner
Personal Touch Salon
01.2016 - 05.2019
John Paul Mitchell Systems National Educator -
John Paul Mitchell Systems
Cosmetology Program -
Paul Mitchell the School San Antonio