Gabriella Galletta
Pompano Beach,FL
Summary
Motivated and positive professional with a passion for delivering exceptional customer service. Known for quickly adapting to new tasks and environments. Demonstrated ability to thrive in busy and high-pressure settings. Excellent cash register skills and a strong team player. Proven success in building meaningful connections with both customers and colleagues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Bobs Big Boy Restaurant
Burbank, CA
03.2024 - 05.2026
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Operated POS terminals to input orders, split bills and calculate totals.
Hospitality Team Member
Mendocino Farms
Glendale, CA
06.2023 - 09.2024
- Assisted with the preparation of food and beverage items for customers.
- Handled incoming calls, answered questions, and responded to complaints promptly.
- Greeted guests in a friendly and professional manner.
- Maintained cleanliness of dining area, kitchen, and other areas of the restaurant.
Sales Associate
Bath and Body Works, Limited Brands
Poughkeepsie, NY
02.2023 - 06.2023
- Upsold additional items based on customer interests and needs.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
GED -
Spackenkill High School
Poughkeepsie, NY02-2024
Current Student - Liberal Arts
Pasadena City College
Pasadena, CA05-2026
Skills
- POS Systems
- Sales expertise
- Time management skills
- Inventory Management
- Liquor, wine, and food service
- Effective customer upselling
- High-volume dining
- Food safety understanding
- Positive and professional
- Strong Work Ethic
Certification
- Food Handlers Certification
- RBS Certification
Timeline
Server
Bobs Big Boy Restaurant
03.2024 - 05.2026
Hospitality Team Member
Mendocino Farms
06.2023 - 09.2024
Sales Associate
Bath and Body Works, Limited Brands
02.2023 - 06.2023
GED -
Spackenkill High School
Current Student - Liberal Arts
Pasadena City College