Gabriella Garbaccio
Royal Palm Beach,USA
Summary
Stetson University Bachelor of Health Sciences graduate with a strong background in global health, medical terminology/pathology, medical research, and nutrition. Demonstrated expertise in sales, customer service, and botany. Proven ability to work efficiently in both physical and online settings for extended periods.
Overview
8
8
years of professional experience
Work History
Waitress
Koizi Endless Grill & Sushi
02.2023 - Current
- Company Overview: All-you-can-eat style restaurant with made-to-order sushi and entries where the customer can choose what to order, and the food is brought to the customer.
- Assisted customers with menu options based on personal preference/allergies
- Waited on parties of up to 20 people
- Cleaned and maintained other side jobs required to maintain a restaurant
- Made drinks from the set bar menu, Boba teas, milk teas, and other requested drinks from the customer
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Sales Representative
Excelsa Gardens
07.2022 - 11.2022
- Greeted customers and assisted them with finding the perfect plant
- Memorized the names and care information for over 100 exotic plant species
- Conducted detailed tours to both large and small groups
- Personally worked with large landscaping companies, high-end landscapers/designers, and up-and-coming resorts with sales over $40,000
- Assisted customers with plant care information in person, over the phone, and through email.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Paint Crew - Manager
Stetson University
10.2019 - 07.2021
- Collaborated with team members to meet daily demands and handle challenging projects
- I led a small team on paint and repair jobs
- Trained and mentored junior team members
- Organized paint colors and textures for all of Stetson University
- Chose new paint colors for buildings and assisted in the design
- Repainted campus buildings, both interior and exterior
- Worked with spackle, patched holes in walls, worked with calk, and bleached buildings to eliminate mold and algae
- We kept all areas clean, organized, and in line with company professional standards, Including fire safety with flammable materials
- Organized over 500 cans of paint and made organizational spreadsheets with the paint recipe, name, number, brand, and where it is used on campus
- Implemented quality control measures to ensure consistent delivery of high-quality services from the crew members under my supervision.
Crew Member
Jamba Juice
05.2017 - 06.2018
- Memorized all smoothie recipes and memorized regular customer orders
- Kept all areas clean, organized, and aligned with company professional standards
- Boosted efficiency by keeping work areas clean, tidy, and debris-free
- Worked as a dishwasher, cashier, and smoothie maker
- Performed day-to-day maintenance around the store
- Greeted every person promptly and offered friendly, knowledgeable service
- Helped customers pick smoothies based on what fruits and benefits they prefer
- Developed new smoothie flavors for seasonal events
- Worked well with teammates and accepted coaching from management team
Hostess/Carry-out/Food-Runner
Pal Joey's
06.2016 - 01.2017
- Ensured tables were clean and set before seating guests
- Checked menus to ensure cleanliness and proper presentation
- Monitored dining rooms for seating availability, service, safety, and well-being of guests
- Served carry-out customers and dine-in customers, prepared drinks, and verified items for maximum satisfaction
- Provided arriving guests with prompt, gracious greetings and seating
- Resolved customer concerns and handled requests with utmost professionalism
- Handled side work efficiently, using downtime between rushes to stay on top of daily tasks
Education
Bachelor of Science - Health Science
Stetson University
Deland, FL07.2022
High School Diploma -
Batavia Public High School
Batavia, IL05.2018
Skills
- Medical Terminology
- Microsoft Excel
- Research/Lab work
- Task Prioritization
- Adaptive
- Sales
- Troubleshooting
- Customer Service
- Global Health
- Fast learning
- Quickbooks
- Typing (60 WPM)
- Hospitality service expertise
Timeline
Waitress
Koizi Endless Grill & Sushi
02.2023 - Current
Sales Representative
Excelsa Gardens
07.2022 - 11.2022
Paint Crew - Manager
Stetson University
10.2019 - 07.2021
Crew Member
Jamba Juice
05.2017 - 06.2018
Hostess/Carry-out/Food-Runner
Pal Joey's
06.2016 - 01.2017
Bachelor of Science - Health Science
Stetson University
High School Diploma -
Batavia Public High School
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