Gabriella Gaynor
Hicksville,NY
Summary
Adept at managing and optimizing schedules for Bounce Family Entertainment Center, I significantly enhanced productivity and client satisfaction through effective time management and strong organizational skills. Demonstrated exceptional reliability, coupled with a proven ability to solve complex problems and foster team development, ensuring seamless operations and a positive environment for both staff and customers.
Overview
7
7
years of professional experience
Work History
Front Desk Scheduling Manager
Bounce Family Entertainment Center
01.2020 - Current
- Resolved schedule conflicts swiftly, ensuring minimal disruption to operations and client satisfaction levels.
- Monitored ongoing projects closely, adjusting schedules as needed to accommodate unforeseen changes or delays.
- Demonstrated adaptability in responding to shifting priorities and changing business needs while maintaining focus on achieving scheduling objectives.
- Implemented continuous improvement strategies within the scheduling department for increased productivity levels.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Managed, developed and trained staff, established and monitored goals, and conducted performance reviews for staff.
Babysitter
Jen
06.2017 - 06.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Education
Bachelor of Science - Speech Pathology
Long Island University
Greenvale, NY05.2025
Skills
- Time management abilities
- Reliability and punctuality
- Organizational abilities
- Written and verbal communication
- Complex Problem-Solving
- Patience and Empathy
Timeline
Front Desk Scheduling Manager
Bounce Family Entertainment Center
01.2020 - Current
Babysitter
Jen
06.2017 - 06.2020
Bachelor of Science - Speech Pathology
Long Island University
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