Gabriella Golfomitsos
Wareham,MA
Summary
While working in the restaurant industry, I have developed excellent communication and multitasking skills while maintaining personable and professional customer service. I have transitioned towards building my career as a nurse for the last three years. I have always been passionate about helping members in the community and look forward to advancing my nursing education to do so.
Overview
8
8
years of professional experience
Work History
Server
Captain Al's
Wareham, MA
07.2020 - Current
- Increased sales significantly by upselling higher-end products to customers.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Checked guests' identification before serving alcoholic beverages.
- Kept track of event finances, initial deposits, due payments and final balances.
Server
The Lobster Trap
Bourne, MA
07.2018 - 04.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
Server
Ella's Woodburning Oven Restaurant
Wareham, MA
05.2014 - 07.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Checked identification for minimum age for sale of alcoholic beverages.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
Some College (No Degree) - Nursing
Bay State College
TauntonHigh School Diploma -
Sandwich High School
East Sandwich, MA06.2010
Skills
- Teambuilding
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Analytical and Critical Thinking
- Written Communication
- Organization and Time Management
- Planning and Coordination
- Interpersonal Communication
- First Aid/CPR
Timeline
Server
Captain Al's
07.2020 - Current
Server
The Lobster Trap
07.2018 - 04.2020
Server
Ella's Woodburning Oven Restaurant
05.2014 - 07.2018
Some College (No Degree) - Nursing
Bay State College
High School Diploma -
Sandwich High School
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