Mehgan Black
bookkeeper
Gulfport,MS
Summary
Adept at multitasking and exceptional customer service, I excelled at Captain Al's Steak And Seafood by enhancing guest experiences through efficient order accuracy and personalized attention. Leveraging strong work ethic and cash handling skills, I consistently met and exceeded service expectations, fostering significant client relationships and maintaining high cleanliness standards. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Server
Captain Al's Steak And Seafood
2024.04 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Medical Courier
Medco
2019.08 - 2024.02
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
- Minimized errors in specimen handling by adhering to established guidelines for labeling, packaging, and temperature control requirements.
- Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
- Supported team members during high-volume periods or absences by covering additional routes when necessary.
- Strengthened client relationships by consistently meeting or exceeding delivery expectations and deadlines.
Server
Tailgaters
2019.05 - 2019.11
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
O'Charley's Restaurant & Bar
2017.07 - 2019.04
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Gulfport High School
Gulfport, MS05.2003
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Cleanliness standards
- Order Accuracy
- Daily specials memorization
Timeline
Server
Captain Al's Steak And Seafood
2024.04 - Current
Medical Courier
Medco
2019.08 - 2024.02
Server
Tailgaters
2019.05 - 2019.11
Server
O'Charley's Restaurant & Bar
2017.07 - 2019.04
High School Diploma -
Gulfport High School
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