Gabriella Hartzog
Albuquerque,NM
Summary
Dynamic professional with extensive experience in project management and staff supervision. Skilled in stakeholder communications and advanced problem-solving, consistently fostering team development and achieving operational excellence in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Project Manager
Hollie's Flooring
Midland, TX
03.2025 - Current
- Managed project timelines, ensuring on-time delivery of flooring installations.
- Collaborated with contractors to coordinate schedules and resource allocation effectively.
- Developed project plans, outlining key milestones and deliverables for client approval.
- Monitored project budgets, identifying areas for cost reduction without compromising quality.
- Assisted in all flooring installations
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Managed projects from procurement to commission.
Office Admin Supervisor
State of New Mexico
Albuquerque, NM
02.2025 - 09.2025
- Supervised daily administrative operations to ensure compliance with state regulations and policies.
- Coordinated scheduling and resource allocation for multiple departments, enhancing operational efficiency.
- Implemented filing systems and document management protocols to improve data retrieval processes.
- Trained and mentored new administrative staff on procedures and software usage, fostering team development.
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
- Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
- Managed a team of office staff, providing training and support to ensure smooth daily operations.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Assisted with recruitment efforts by screening resumes, scheduling interviews, and conducting reference checks for potential hires.
Branch Manager
RedCap Staffing
Albuquerque, NM
07.2014 - 11.2024
- Led branch operations, ensuring compliance with company policies and regulations.
- Developed and implemented strategic plans to enhance staffing solutions for clients.
- Mentored team members, fostering professional growth and improving service delivery.
- Analyzed market trends to identify new business opportunities and optimize recruitment strategies.
- Established strong relationships with clients, enhancing customer satisfaction and retention rates.
- Oversaw budget management, ensuring financial targets were met while maintaining quality service.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Complied with regulatory guidelines and requirements.
- Consulted customers to boost product sales and services.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
- Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Education
High School Diploma -
CNM
Skills
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Relationship building
- Schedule management
- Client relations
- Customer relations
- Stakeholder communications
- Staff management
- Advanced problem solving
- Contract management
- Coaching and mentoring
Timeline
Project Manager
Hollie's Flooring
03.2025 - Current
Office Admin Supervisor
State of New Mexico
02.2025 - 09.2025
Branch Manager
RedCap Staffing
07.2014 - 11.2024
High School Diploma -
CNM