Gabriella Jordan
San Jose,California
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
4
4
years of professional experience
Work History
Student Manager
Appalachian State University Food Services
Boone, North Carolina
08.2023 - 05.2025
- Recruited and trained new employees to meet job requirements.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Facilitated communication between management and employees.
Shift Leader
Togo's Sandwiches
San Jose, CA
08.2021 - 07.2024
- Assisted in training new employees on shift operations.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Performed opening and closing duties as assigned by management.
- Assisted with inventory management and restocking supplies as needed.
- Operated cash register, credit card machine and computer.
- Balanced assigned drawers on a daily basis using manual calculations or computerized systems.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided customer service assistance as needed.
Crew Member
Panera Bread
Boone, NC
08.2023 - 02.2024
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Organized and restocked supplies to support operations and team productivity.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Bachelor of Science - Exercise Science
Appalachian State University
Boone, NC05-2025
Associate of Science - Kinesiology
San Jose City College
San Jose, CA05-2023
High School Diploma -
Oak Grove High School
San Jose, CA06-2021
Skills
- Employee training
- Team leadership
- Customer service
- Teamwork and collaboration
- Performance tracking and evaluation
- Time management
- Management consultation
- Multitasking capacity
- Task delegation
- Managing operations and efficiency
- Adaptability and flexibility
- Quality control
Timeline
Student Manager
Appalachian State University Food Services
08.2023 - 05.2025
Crew Member
Panera Bread
08.2023 - 02.2024
Shift Leader
Togo's Sandwiches
08.2021 - 07.2024
Bachelor of Science - Exercise Science
Appalachian State University
Associate of Science - Kinesiology
San Jose City College
High School Diploma -
Oak Grove High School
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