Gabriella Kronenberg
Graham,NC
Summary
Skilled Service Waitress with proven experience in high-paced restaurant environments. Known for maintaining customer satisfaction while managing multiple tables, demonstrating versatility and adaptability. Strengths include strong interpersonal skills, ability to work under pressure, and commitment to providing outstanding service. Previous roles have led to improved customer return rates and enhanced team performance through constructive feedback and collaboration.
Overview
3
3
years of professional experience
2022
2022
years of post-secondary education
Work History
customer service waitress
Texas Roadhouse
Burlington, NC
10.2022 - Current
- Provided attentive service to enhance guest dining experiences.
- Maintained cleanliness and organization of dining areas and service stations.
- Processed customer orders efficiently using point-of-sale systems.
- Resolved customer concerns promptly to ensure satisfaction.
- Trained new staff on service standards and operational procedures.
- Communicated effectively with customers to ensure their needs were met promptly.
- Processed payments through cash register system quickly and efficiently.
- Resolved complaints in an amicable manner to maintain customer satisfaction.
- Maintained professional attitude when dealing with difficult customers.
Education
Alamance Community College
Graham , ncSkills
- Point-of-sale operation
- Order processing
- Guest service
- Payment handling
- Customer engagement
- Staff training
- Effective communication
- Memory retention
- Customer service
Timeline
customer service waitress
Texas Roadhouse
10.2022 - Current
Alamance Community College
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