Sofia Belizan
Sylmar,CA
Summary
Dedicated cashier with proven cash handling and customer service skills. Committed to enhancing customer experiences and streamlining transactions, resulting in increased satisfaction and loyalty.
Results-driven cashier with experience in fast-paced retail environments. Skilled in problem-solving and team collaboration, consistently ensuring accurate transactions and positive customer interactions. Eager to contribute to a dynamic team focused on delivering exceptional service.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Customer Service Cashier, Deli
EL NONO
Buenos Aires, Arg
10.2024 - 10.2025
- Assisted customers with inquiries to enhance overall shopping experience.
- Processed customer transactions efficiently to minimize wait times.
- Maintained accurate cash drawer balances to ensure financial integrity.
- Collaborated with team members to streamline checkout procedures.
- Resolved payment discrepancies promptly to uphold customer satisfaction.
- Provided product recommendations based on customer preferences.
- Trained new cashiers on point-of-sale operations and customer service protocols.
- Monitored inventory levels during shifts to aid restocking efforts.
- Addressed customer feedback to improve service delivery and product offerings.
- Ensured cleanliness and organization of checkout area to enhance efficiency.
- Handled returns and exchanges according to store policies.
- Updated promotional signage to reflect current sales and discounts.
- Promoted loyalty programs to customers to increase store engagement.
- Assisted in loss prevention strategies to minimize shrinkage.
- Participated in team meetings to discuss sales goals and customer service strategies.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Complied with all health and safety regulations while performing job duties.
- Informed customers of in-store promotions or pricing specials.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Assisted customers with locating merchandise within the store.
- Recommended, selected, located, and obtained products to meet customer needs.
Customer Service Cashier
Abasto Supermarket
Buenos Aires, Arg
07.2023 - 11.2023
- Processed customer transactions efficiently at point of sale.
- Provided accurate product information to assist customer inquiries.
- Managed cash handling procedures to ensure balanced registers.
- Supported sales promotions by effectively communicating offers to customers.
- Resolved discrepancies in transactions through thorough investigation.
- Maintained cleanliness and organization of checkout area.
- Collaborated with team members to enhance overall customer experience.
- Trained new cashiers on operational procedures and customer service standards.
- Assisted in inventory management by reporting low stock items.
- Gathered customer feedback to identify areas for improvement.
- Handled returns and exchanges according to store policies.
- Utilized point of sale system to track transactions and inventory.
- Provided assistance during busy periods to maintain service efficiency.
- Greeted customers and provided friendly customer service.
- Addressed customer concerns promptly, ensuring satisfaction.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Customer Service Cashier
Dia supermarket
Buenos Aires, Arg
03.2023 - 07.2023
- Processed customer transactions efficiently at point of sale.
- Provided accurate product information to assist customer inquiries.
- Managed cash handling procedures to ensure balanced registers.
- Supported sales promotions by effectively communicating offers to customers.
- Resolved discrepancies in transactions through thorough investigation.
- Maintained cleanliness and organization of checkout area.
- Collaborated with team members to enhance overall customer experience.
- Trained new cashiers on operational procedures and customer service standards.
- Handled returns and exchanges according to store policies.
- Gathered customer feedback to identify areas for improvement.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Crew Member
Wendy's
Boise, Idaho
03.2021 - 11.2021
- Assisted in food preparation by assembling sandwiches and salads to meet customer demands.
- Maintained cleanliness of workstations and dining areas to ensure a sanitary environment.
- Collaborated with team members to streamline service during peak hours for improved efficiency.
- Participated in training new crew members on operational procedures and customer service standards.
Education
Jose Hernandez
Buenos Aires , ArgSkills
- Cash handling
- Point-of-sale operation
- Inventory management
- Customer refunds
- Team collaboration
- Problem solving
- Payment processing
- Training new cashiers
- Store organization
- Cash register operation
- Cash handling expertise
- Cash management
- Stress management
- Check processing
- Customer relationship management (CRM)
- Patience and composure
- Guest services
- Product recommendations
- Positive and professional
- Product knowledge
- Customer service
- Customer satisfaction
- Point-of-sale system
- Teamwork and collaboration
- Multitasking Abilities
- Hospitality and accommodation
- Adaptability
- Customer relations
- Customer seating
- Point of sale software
- Team leadership
Languages
English
Professional
Spanish
Full Professional
Timeline
Customer Service Cashier, Deli
EL NONO
10.2024 - 10.2025
Customer Service Cashier
Abasto Supermarket
07.2023 - 11.2023
Customer Service Cashier
Dia supermarket
03.2023 - 07.2023
Crew Member
Wendy's
03.2021 - 11.2021
Jose Hernandez