Gabriella Ley
Odessa
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
5
5
years of professional experience
2025
2025
years of post-secondary education
Work History
Sales Representative
Cricket Wireless
Odessa
11.2024 - Current
- Engaged customers to understand their wireless needs and preferences.
- Demonstrated Cricket Wireless products and services to potential customers.
- Assisted in resolving customer inquiries and technical issues effectively.
- Conducted inventory checks to ensure product availability and accuracy.
- Developed key customer relationships to increase sales.
Team Member
Burgerking
Odessa
11.2022 - 11.2024
- Prepared food items following safety and quality standards.
- Operated kitchen equipment to ensure efficient food preparation.
- Assisted customers with orders and provided excellent service.
- Stocked supplies and monitored inventory levels for freshness.
- Trained new team members on processes and customer service standards.
- Operated cash registers to process payments from customers.
Game Room Attendant
Mr.gattis Resturant
Odessa
05.2020 - 09.2021
- Managed game room operations and ensured proper functioning of equipment.
- Assisted customers in selecting games and provided instructions for gameplay.
- Maintained cleanliness and organization of the game room environment.
- Trained new staff on game operations and customer service best practices.
- Prepared reports for management of equipment failures and breakdowns.
- Collected, tallied and documented tokens from token actuated games.
- Assessed weekly inventory and submitted prize and supply orders for approval to general manager.
- Collected money from customers for playing games, issuing change when necessary.
Education
Diagnostic Sonography -
Midland College
Midland, Texas, TX 10.2024 - 07.2025
Odessa High School
Odessa, TXSkills
- Deposit and withdrawal processing
- Transaction processing
- Cash register operations
- Bank deposit preparation
- Cash register operation
- Sales transactions
- Cash counting accuracy
- POS system
- Cash drawer balancing
- Basic math
- Fluent bilingualism
Languages
English
Professional
Timeline
Sales Representative
Cricket Wireless
11.2024 - Current
Diagnostic Sonography -
Midland College
10.2024 - 07.2025
Team Member
Burgerking
11.2022 - 11.2024
Game Room Attendant
Mr.gattis Resturant
05.2020 - 09.2021
Odessa High School