Gabriella Massa
Shrewsbury,NJ
Summary
Experienced payroll professional skilled in payroll processing, bookkeeping, and compliance support. Expertise in ADP and Microsoft Excel enhances payroll operations and financial reporting. Background includes accounting, financial analysis, and audit roles, with a focus on process improvements that drive quality and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Payroll/Bookkeeper
Monmouth Building Center
Shrewsbury, New Jersey
10.2025 - Current
- Process payroll for employees across various departments.
- Supported audits to ensure compliance with tax regulations.
- Maintained confidential files containing personnel information such as salaries, benefits enrollments.
- Processed bonuses, commissions, and retirement contributions while managing sick leave accrual balances.
- Performed year-end activities such as W2s and 1099s processing.
- Compiled data from multiple sources to create monthly financial reports on payroll costs.
Claims Coordinator
Strategic Claims Service
Media, PA
02.2025 - 05.2025
- Ensured accuracy and completeness of processed claims documentation, facilitating timely resolution.
- Assisted clients in understanding claims procedures and requirements.
- Maintained accurate records of all claim activities including payments, denials and appeals.
- Updated clients on claims progress, enhancing transparency and client satisfaction.
Front Desk
Monmouth Bathing Pavilion
Monmouth Beach, New Jersey
07.2021 - 08.2024
- Delivered exceptional service to customers during face-to-face interactions and phone conversations, enhancing overall customer satisfaction.
- Recognized by management for providing exceptional customer service.
- Executed daily tasks with precision and efficiency, ensuring seamless operations.
- Collaborated with team members to support a productive and cohesive work environment.
Education
Master of Science - Business Organization Leadership
Neumann University
Aston Mills, PA12-2025
Bachelor of Arts - Liberal Arts And Sciences
Neumann University
Aston Mills, PA05-2024
Skills
- Attention to detail
- Payroll processing
- Teamwork and collaboration
- Bookkeeping
- ADP
- Outlook
- Leadership
- Microsoft Excel
- Organizational skills
Certification
SHRM-CP 5/26
Timeline
Payroll/Bookkeeper
Monmouth Building Center
10.2025 - Current
Claims Coordinator
Strategic Claims Service
02.2025 - 05.2025
Front Desk
Monmouth Bathing Pavilion
07.2021 - 08.2024
Master of Science - Business Organization Leadership
Neumann University
Bachelor of Arts - Liberal Arts And Sciences
Neumann University