Gabriella Mata
Phoenix,United States
Summary
Experienced professional seeking to fill a open position.
Overview
13
13
years of professional experience
Work History
Store Lead
Men’s Weahouse
Scottsdale, AZ
12.2023 - Current
- Supervised daily operations, ensuring optimal store performance and customer satisfaction.
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented inventory management strategies, reducing stock discrepancies and improving turnover rates.
- Analyzed sales data to identify trends, informing strategic merchandising decisions.
Front Desk Agent
Best Western
05.2018 - 09.2019
- Perform simple bookkeeping activities, such as balancing cash accounts.
- Maintain a neat and clean work station.
- Promote Best Westerns loyalty program to any non-enrolled guests.
- Compute bills, collect payments, and make change for guests.
- Stock and restock breakfast items such as food, drink and supplies as necessary to ensure guests have a consistent selection of items which are displayed in an appealing, clean and organized manner remained consistent with company standards, food handling guidelines and regulations.
- Ensured eating area is clean and inviting at all times.
- When assigned, conducted Night Audit procedures in a timely, accurate, complete and efficient manner while ensuring 24/7 front desk presence and Here For You service to our guests.
Hostess/Cashier
Cattleman’s Steakhouse
08.2013 - 03.2018
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
- Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers.
- Seated customers in a 600-guest dining establishment at the bar or in the restaurant as requested.
- Informed dining guests on steak specials and happy hour bar offers.
Education
High School - undefined
Fabens High School
06.2013
Skills
- Multitasking
- Organization
- Technical skills
- Initiative and problem-solving abilities
- Time Management
Timeline
Store Lead
Men’s Weahouse
12.2023 - Current
Front Desk Agent
Best Western
05.2018 - 09.2019
Hostess/Cashier
Cattleman’s Steakhouse
08.2013 - 03.2018
High School - undefined
Fabens High School