Gabriella McMillan
Manila,AR
Summary
Enthusiastic and detail-oriented Transcriptionist offering 1-year background translating voice recordings to written form. Background transcribing for law enforcement where accuracy and speed is of the utmost importance. Outstanding grammar and spelling proficiency with 100 WPM typing speed. Dedicated to accuracy and quality. Seeking position to employ skills and experience to help assist others and enhance accessibility.
Overview
3
3
years of professional experience
Work History
Police Records Specialist
Visalia Police Department
Visalia, CA
05.2021 - 07.2022
- Generated error-free transcripts with skilled capturing and proofreading daily.
- Frequently typed over 300 minutes per day.
- Transcribed audio under strict time deadlines.
- Pioneered new procedures for implementing new federal regulations and software troubleshooting.
- Trained new employees of basic record processing procedures.
- Led team meetings regarding federal compliance and software procedures.
- Followed confidentially regulations to maintain privacy.
- Participated in trainings and other learning opportunities to expand knowledge of position.
Adoption Specialist / Kennel Attendant
Santa Barbara Humane Society
Santa Barbara, CA
04.2019 - 10.2020
- Assisted in processing over 1,000 adoptions by providing adoption counseling, processing paperwork, and preparing pets for their forever homes.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Provided top-notch customer service to every customer and exceptional care to animals.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
- Assisted with pet boarding, cremations, training, and humane education.
Seasonal Sales / Cashier
Tilly's
Visalia, CA
07.2018 - 09.2018
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Assisted in product organization and display throughout shift.
- Provided customers with shopping suggestions according to their needs.
- Used POS system to enter orders, process payments and issue receipts.
Education
Bachelor of Arts - Sociology
University of California, Santa Barbara
Santa Barbara, CA06.2020
Skills
- Adaptability and Flexibility
- Accuracy Verification
- Organization
- Transcript Proofreading
- Critical Thinking
- Communication
Timeline
Police Records Specialist
Visalia Police Department
05.2021 - 07.2022
Adoption Specialist / Kennel Attendant
Santa Barbara Humane Society
04.2019 - 10.2020
Seasonal Sales / Cashier
Tilly's
07.2018 - 09.2018
Bachelor of Arts - Sociology
University of California, Santa Barbara
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