Gabriella Monti
Amada Senior Care
Santa Rosa,CA
1
Certification
2
years of professional experience
Reliable professional with experience in patient care and hospitality. Skilled in multitasking, problem-solving, and maintaining accurate documentation. Eager to leverage organizational strengths to enhance client experiences and improve care delivery.
Work History
Caregiver
1 Year- Monitored patient health by tracking vital signs and reporting changes to healthcare professionals.
- Coordinated medication schedules, ensuring timely administration as prescribed by physicians.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Coordinated medication schedules, ensuring timely administration per physician prescriptions.
- Maintained accurate documentation of care activities and client progress reports.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
Hostess Trainer
3 Months- Coordinated daily reservations and managed table assignments for optimal dining flow.
- Trained new staff on greeting protocols and seating arrangements to enhance guest experience.
- Assisted in developing training materials that outlined service standards and procedures.
- Monitored guest feedback to identify areas for service improvement and implement changes.
- Collaborated with kitchen and waitstaff to ensure seamless communication during peak hours.
- Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
- Promoted a culture of teamwork among all front-of-house staff which resulted in better collaboration and higher efficiency levels.
Supervisor
3 Months- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Implemented best practices for customer service, enhancing visitor experience during farm visits.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Monitored inventory levels, ensuring adequate supplies for ongoing operations.
- Trained new staff on proper handling and care of Christmas trees and related equipment.
Education
High School Diploma
- Relevant Coursework: Certified Nursing Assistant course
Skills
Patient care
Time management
Multitasking and organization
Dependable and responsible
Verbal and written communication skills
Problem-solving
Respectful and compassionate
Certification
- NCPCT - Patient Care Technician
- CNA - Certified Nurse Assistant
Timeline
Caregiver
Amada Senior Care
08.2020 - 08.2021Read More
Hostess Trainer
Cucina Paradiso
12.2019 - 03.2020Read More
Supervisor
Pronzini Christmas Tree Farms
09.2019 - 12.2019Read More
Petaluma High School
High School Diploma
Read More