Gabriella` Moyes
Broken Arrow
Summary
Dynamic professional with a proven track record at Crunch Fitness, excelling in team management and member retention. Skilled in patient assessment and emergency vehicle operation, I foster collaborative environments and resolve conflicts effectively. Committed to delivering exceptional service and personalized support, ensuring positive outcomes for clients, patients, and customers alike.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Member Services Team Lead
Crunch Fitness
03.2025 - Current
- Increased member retention, consistently providing exceptional service and support.
- Managed escalated customer concerns, ensuring timely resolution and positive outcomes.
- Facilitated conflict resolution between various parties within the organization, fostering a collaborative work environment that prioritized the needs of each stakeholder.
- Built strong relationships with clients by maintaining consistent follow-up and providing personalized support services tailored to their needs.
EMT-Basic
Mercy Regional EMS
06.2024 - 06.2025
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
Crew Member
Braums Ice Cream And Dairy
11.2022 - 06.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
No Degree - Emergency Medicine
Tulsa Community College
Tulsa, OK05-2024
High School Diploma -
Broken Arrow High School
Broken Arrow05-2022
Skills
- Team management
- Policy enforcement
- Patient Assessment
- Emergency Vehicle Operation
- Sales
- Computer Skills
- Attention to detail
- Account management
- Product recommendations
- Service upselling
Certification
- Nationally Registered EMT
- Oklahoma State Certification for EMT
- AHA CPR certified
Timeline
Member Services Team Lead
Crunch Fitness
03.2025 - Current
EMT-Basic
Mercy Regional EMS
06.2024 - 06.2025
Crew Member
Braums Ice Cream And Dairy
11.2022 - 06.2024
No Degree - Emergency Medicine
Tulsa Community College
High School Diploma -
Broken Arrow High School
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