Gabriella Ottavio
Erie,PA
Summary
Proactive Patient Care Technician and 2nd Assistant Manager with extensive experience in vital signs monitoring, infection control, and patient-focused care. Skilled in enhancing patient satisfaction and safety, streamlining healthcare workflows, and supporting team training. Bringing strong expertise in data entry, inventory management, and HIPAA compliance to advance a healthcare career.
Overview
2
2
years of professional experience
Work History
Patient Care Technician
UPMC Hamot Hospital
07.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
2nd Assistant Manager
Yankee Candle Co.
05.2023 - Current
- Supported store manager in training new employees, fostering a positive work environment for team development.
- Collaborated with team members on loss prevention efforts, minimizing shrinkage and theft occurrences.
- Implemented safety protocols within the workplace, resulting in fewer accidents and increased employee awareness.
- Fostered a collaborative work culture among staff members by encouraging teamwork and recognizing exceptional contributions.
- Assisted with inventory management, maintaining accurate records and ensuring timely replenishment of stock levels.
Patient Care Attendant
St. Mary's Nursing Home
07.2023 - 12.2023
- Improved patient comfort by providing attentive care and addressing individual needs.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Provided emotional support for patients and their families during difficult times, fostering trust and rapport.
- Streamlined mealtime processes by effectively assisting with feeding tasks while attending to individual dietary restrictions.
- Monitored patients'' vital signs and reported any abnormalities to nursing staff immediately, ensuring prompt intervention when needed.
Summer Administrative Assistant
St. Jude The Apostle Parish
05.2022 - 09.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Education
Bachelor of Science - Nursing
Gannon University
Erie, PA05.2026
High School Diploma -
Villa Maria Academy
Erie, PA05.2022
Skills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
- Catheter Care
- ADL support
- Specimen Collection
- Feeding Assistance
- HIPAA Compliance
- Patient-focused care
- Certified in CPR/AED
Timeline
Patient Care Technician
UPMC Hamot Hospital
07.2024 - Current
Patient Care Attendant
St. Mary's Nursing Home
07.2023 - 12.2023
2nd Assistant Manager
Yankee Candle Co.
05.2023 - Current
Summer Administrative Assistant
St. Jude The Apostle Parish
05.2022 - 09.2022
Bachelor of Science - Nursing
Gannon University
High School Diploma -
Villa Maria Academy
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