Gabriella Ottavio
Bolton Landing,NY
Summary
Compassionate Patient Care Technician with extensive experience at UPMC Hamot Hospital, AHN St. Vincent Hospital, and St. Mary's, skilled in vital signs monitoring and patient observation. Proven ability to enhance patient satisfaction through attentive care and effective communication. Committed to maintaining safety protocols and fostering a collaborative environment for optimal healthcare delivery. BLS certified and dedicated to continuous professional development.
Overview
2
2
years of professional experience
Work History
Patient Care Technician
UPMC Hamot Hospital
Erie, PA
07.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Performed blood glucose tests, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
- Facilitated patient mobility and recovery with guided exercises and ambulation support.
Patient Care Technician
AHN St. Vincent's Hospital
12.2024 - Current
- Performed blood glucose tests, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Collected and documented patient information to aid in accurate medical record keeping.
2nd Assistant Manager - Key Holder
Yankee Candle Co.
05.2023 - 04.2025
- Supported store manager in training new employees, fostering a positive work environment for team development.
- Collaborated with team members on loss prevention efforts, minimizing shrinkage and theft occurrences.
- Implemented safety protocols within the workplace, resulting in fewer accidents and increased employee awareness.
- Fostered a collaborative work culture among staff members by encouraging teamwork and recognizing exceptional contributions.
- Provided exceptional customer service through active listening, understanding individual needs, and offering appropriate solutions or recommendations in line with company policies.
- Assisted with inventory management, maintaining accurate records and ensuring timely replenishment of stock levels.
- Managed financial transactions and reduced discrepancies through regular audits of cash registers and daily reports.
Patient Care Assistant
St. Mary's Home
06.2023 - 12.2023
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Enhanced patient comfort by providing compassionate and attentive care.
- Transported food trays and aided with feeding.
- Provided emotional support to patients during difficult moments, fostering trust and rapport.
- Supported needs of 20+ residents under long-term care.
Education
High School Diploma -
Villa Maria Academy
Erie, PA06-2022
No Degree - Nursing
Gannon University
Erie, PASkills
- Vital signs monitoring
- Vitals documentation
- BLS certification
- Catheter care
- Safety protocols
- Patient observation
- Blood glucose testing
Timeline
Patient Care Technician
AHN St. Vincent's Hospital
12.2024 - Current
Patient Care Technician
UPMC Hamot Hospital
07.2024 - Current
Patient Care Assistant
St. Mary's Home
06.2023 - 12.2023
2nd Assistant Manager - Key Holder
Yankee Candle Co.
05.2023 - 04.2025
High School Diploma -
Villa Maria Academy
No Degree - Nursing
Gannon University
Similar Profiles
Nichole MessengerNichole Messenger
Patient Care Technician, ICU at UPMC Hamot Hospital/ AHN Saint Vincent HospitalPatient Care Technician, ICU at UPMC Hamot Hospital/ AHN Saint Vincent Hospital
Kaitlyn OaksKaitlyn Oaks
Registered Nurse, Radiology/Interventional Radiology Nurse at UPMC Hamot HospitalRegistered Nurse, Radiology/Interventional Radiology Nurse at UPMC Hamot Hospital
Michael GwinnMichael Gwinn
Telemetry Monitor Technician at UPMC Hamot HospitalTelemetry Monitor Technician at UPMC Hamot Hospital
Temperance M. PufferTemperance M. Puffer
Executive Pastry Chef at The Sagamore Hotel and ResortExecutive Pastry Chef at The Sagamore Hotel and Resort
Carol McIntoshCarol McIntosh
Owner/Manager at Self/ ADK Boat ToursOwner/Manager at Self/ ADK Boat Tours