Gabriella Pool
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Kitchen Prep Cook
Easystreet Cafe
08.2023 - Current
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
Server
Call Of The Canyon Cafe
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Customer Service Representative
Kroger's Grocery
10.2022 - 08.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Arts - Education
Bowling Green State University
Bowling Green, OH04.2024
High School Diploma -
Southview High School
Sylvania, OH12.2020
Skills
- Quick-learning
- Teamwork and Collaboration
- Time Management
- Customer Service
- Highly motivated
- Team Leadership
Accomplishments
Over the past four years 2020-2024, I have had the privilege of balancing the rigorous demands of being a full-time student with the intense commitment required for college soccer.
Academically, I pursued Individualized studies, maintaining a strong GPA and engaging deeply with my coursework. This required not only time management but also a dedication to staying organized and focused despite a busy schedule.
On the soccer field, I contributed to our team by being apart of the leadership group. The sport taught me valuable lessons in teamwork, perseverance, and leadership. It also required a disciplined approach to training, strategy sessions, and games, all while juggling academic responsibilities.
Combining these two demanding aspects of college life was challenging, but it honed my ability to manage my time effectively and perform under pressure. This experience has prepared me to take on future challenges with confidence and resilience.
Timeline
Kitchen Prep Cook
Easystreet Cafe
08.2023 - Current
Server
Call Of The Canyon Cafe
08.2023 - Current
Customer Service Representative
Kroger's Grocery
10.2022 - 08.2023
Bachelor of Arts - Education
Bowling Green State University
High School Diploma -
Southview High School
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