Gabriella Reyes
Mansfield
Summary
Dynamic and results-oriented professional with proven customer service and problem-solving skills honed at Plato's Closet and Mama Cuca's. Excelled in high-pressure environments, enhancing customer satisfaction and streamlining operations. Skilled in cash register operation and teamwork, my approach significantly improved store efficiency and customer return rate.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Waitress
Olive Garden
Arlington
12.2025 - Current
- Welcomed and seated guests promptly upon arrival.
- Took customer orders accurately and efficiently.
- Delivered food and beverages to tables in a timely manner.
- Maintained cleanliness of dining area and utensils throughout shifts.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Addressed customer inquiries and resolved concerns effectively.
- Assisted other wait staff members in times of heavy customer traffic.
- Handled cash transactions and processed payments efficiently at the register.
Sales Associate
Plato's Closet
12.2024 - 06.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Restaurant Hostess
Mama Cuca's
10.2023 - 12.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers.
Education
High School Diploma -
Mansfield Summit High School
Mansfield, TXSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Outgoing personality
- Flexible schedule
- Cash register operation
- Store opening and closing
- Hospitality and accommodation
- Cash handling
- Menu knowledge
- Multitasking ability
- Sales techniques
- Food running
- Food handling safety
- Strong multitasking
- Menu memorization
Timeline
Waitress
Olive Garden
12.2025 - Current
Sales Associate
Plato's Closet
12.2024 - 06.2025
Restaurant Hostess
Mama Cuca's
10.2023 - 12.2024
High School Diploma -
Mansfield Summit High School