Gabriella Sampietro
Knoxville,TN
Summary
Dynamic administrative professional with a proven track record at TopGolf, excelling in customer service and event coordination. Skilled in Microsoft Excel and adept at fostering client relations, I enhance guest experiences through effective communication and logistical support, ensuring seamless operations and high satisfaction levels.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
TopGolf
Knoxville, TN
06.2022 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Event Ambassador
TopGolf
Knoxville, TN
06.2022 - Current
- Engaged guests through informative interactions, enhancing overall event experience.
- Assisted in setup and breakdown of events, ensuring smooth operations throughout.
- Provided support to event teams by coordinating logistics and guest services.
- Adapted quickly to changing event needs, maintaining high levels of guest satisfaction.
Server
Parkside Grill
Knoxville, TN
01.2020 - 05.2022
- Delivered exceptional customer service, enhancing guest satisfaction and fostering repeat business.
- Managed orders efficiently, ensuring timely delivery of food and beverages to customers.
- Trained and mentored new staff on menu knowledge and service standards.
- Collaborated with kitchen staff to ensure accuracy in order preparation and presentation.
Education
Associate of Science - Business Administration And Management
Pellissippi State Community College
Knoxville, TN05.2021
Skills
- Customer service
- Data entry
- Computer skills
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Office administration
- Customer and client relations
Timeline
Administrative Assistant
TopGolf
06.2022 - Current
Event Ambassador
TopGolf
06.2022 - Current
Server
Parkside Grill
01.2020 - 05.2022
Associate of Science - Business Administration And Management
Pellissippi State Community College