Gabriella Sanchez
Colfax,NC
Summary
Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess and Cashier
Pancho Villas Mexican Restaurant
High Point, North Carolina
06.2024 - Current
- Informed kitchen staff of any special orders or dietary restrictions.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Skills
- Customer service
- Bilingual
- Packing food orders
- Cash handling
- Fast learner
Timeline
Restaurant Hostess and Cashier
Pancho Villas Mexican Restaurant
06.2024 - Current