Open To Work
Hi, I’m
Tasha Barrett
Houston,TX
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Efficient Restaurant Hostess known for high productivity and task completion. Possess specialized skills in customer service, reservation management, and dining area organization. Excel in communication, multitasking, and problem-solving to enhance guest experience and operational flow.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Attentive Restaurant Hostess skilled at monitoring restaurant activity, maintaining efficient seating and coordinating dining flow. Takes initiative to expedite service with welcoming atmosphere. Works closely with restaurant workers to uphold quality standards of service.
Highly personable and skilled in customer service, with background as Host and Hostess in restaurant, lounge, and coffee shop settings. Possess strong organizational skills to manage reservations and seating arrangements efficiently. Known for creating welcoming atmosphere for guests and addressing needs promptly, resulting in improved customer satisfaction. Proven ability to work effectively under pressure while maintaining smooth operation of front-of-house activities.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
year of professional experience
3
years of post-secondary education
Work History
Pizza Plus IncFall Branch, Tennessee
Restaurant Hostess, Waitressing, Cashier
01.2005 - 01.2006
Job overview
- Greeted and welcomed guests upon arrival in a friendly manner.
- Maintained cleanliness and organization of the front dining area.
- Answered phone calls and addressed guest inquiries professionally.
- Collaborated with staff to ensure a smooth dining experience for customers.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted customers and escorted them to their tables.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Verified accuracy of orders before delivering them to customers' tables.
- Upsold appetizers, drinks, desserts. when appropriate.
- Built positive relationships with other front-of-house and kitchen staff.
- Answered phones promptly to record and confirm reservations.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Took reservations from patrons by phone or online.
- Accepted payments from guests for dine-in and take-out foods.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Inspected dining and serving areas for cleanliness and proper setup.
- Processed customer transactions accurately and efficiently.
- Maintained cleanliness of work area and dining space.
- Assisted customers with menu selections and special requests.
- Operated cash register and handled cash payments securely.
- Restocked supplies to ensure availability during busy periods.
- Resolved customer inquiries and provided friendly service.
- Followed food safety guidelines during food handling tasks.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
North Greene High School Baileyton, TN
09.2000 - 08.2003
Skills
- Customer service
- Reservation management
- Point-of-sale operation
- Menu knowledge
- Relationship building
- Conflict resolution
- Cash handling
- Active listening
- Problem solving
- Communication skills
- Cleanliness standards
- Judgment and decision making
- Dining customer service
- Food station setup
- Active learning
- Food inspection
- Take-out service
- High-volume phone answering
- Table bussing
- Dining area maintenance
- Problem-solving
- Buffet setup and takedown
- Safe food handling
- Greeting guests
- Cleanliness and hygiene
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$15/hr - $1000/hrTimeline
Restaurant Hostess, Waitressing, Cashier
Pizza Plus Inc
01.2005 - 01.2006
North Greene High School
09.2000 - 08.2003