Summary
Overview
Work History
Education
Skills
Accomplishments
ROTC Involvement
Languages
Timeline
Generic

GABRIELLA SANTOS

Lowell,MA

Summary

A highly motivated and dedicated student with a strong passion for personal development, academic excellence, and financial management. Demonstrated outstanding performance in both ROTC and school, showcasing leadership abilities, discipline, and unwavering commitment to excellence. Selected as a primary candidate for a prestigious scholarship to obtain a pilot's license at a flight academy. Additionally, gained valuable work experience in customer service and administrative support roles. Successfully managed client memberships, facilitated transactions, and consistently provided exceptional service as a Front Desk Employee at a gym. Supported operations at Focus Insurance through various administrative tasks and provided accounting assistance. Strong interest in financial management drives continuous learning about budgeting, saving, and investing strategies. This passion greatly influences problem-solving and decision-making skills, enabling analytical and strategic thinking in any work setting. Adaptable and eager to contribute to any team with diverse skills in administrative tasks, customer service, and finance-related roles. Motivated by curiosity and a strong desire for professional growth, open to opportunities across various industries. Committed to learning new skills while adding value to any organization worked with, confident in ability to make a positive impact.

Overview

1
1
year of professional experience

Work History

Secretary/Manager Assistant

Focus Insurance
01.2025 - Current
  • Managed incoming calls, provided customer support, and scheduled appointments.
  • Assisted the manager with daily tasks, including document organization and data entry.
  • Helped with basic accounting tasks, such as processing invoices and managing financial records.
  • Provided general office support, ensuring smooth workflow and efficient operations.

Employee

Best Fitness
11.2023 - Current
  • Provided excellent customer service by greeting members, answering questions, and assisting with gym operations.
  • Assisted with handling memberships, payments, and product purchases.
  • Guided new members through gym tours, explaining equipment usage, amenities, and policies.
  • Helped members with their belongings, lockers, and other facility needs.
  • Supported the team with administrative tasks, ensuring smooth front desk operations.

Education

High School -

Lowell High School
Lowell Mass
06.2026

Skills

  • Fluent in Portuguese
  • Fluent in English
  • Intermediate in spoken Spanish
  • Patient communicator
  • Excellent organizational skills
  • Excellent time management skills
  • Quick learner
  • Passionate about connecting with others

Accomplishments

  • Latin Lyceum Honors Program, Since freshman year
  • National Latin Exam, Honorable merit award
  • Student Ambassador, Representing the student body

ROTC Involvement

  • Raiders Captain, Leading team in competitions and practices
  • Flight Simulator Captain, Managing flight simulations
  • Flight Commander, Leadership role in flight operations
  • Honor Guard Team Member, Representing ROTC in ceremonial duties

Languages

English
Native or Bilingual
Spanish
Professional Working
Portuguese
Native or Bilingual

Timeline

Secretary/Manager Assistant

Focus Insurance
01.2025 - Current

Employee

Best Fitness
11.2023 - Current

High School -

Lowell High School
GABRIELLA SANTOS