Sandra Doege Ferreira
Silver Spring
Overview
13
13
years of professional experience
Work History
Secretary
Maryland Adventure Vans
01.2024 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Babysitter
Self Employed Services
02.2012 - Current
- Supervise and maintain a secure area for activities.
- Ensured safety during children's playtime.
- Engaged with parents regarding children's daily activities, behaviors, and related matters.
- Documented activities, meals served, and medications administered.
- Encouraged development of understanding and positive self-concepts within children's interactions.
- Helped in preparing meals and distributing refreshments to children.
- Observed children for emotional or developmental concerns and notified parents.
- Guided children in developing healthy eating, resting, and toileting routines.
- Taught creative activities including simple crafts and music.
- Sorted and arranged toys and materials in activity areas.
- Ensured safe transportation of children to schools and heathcare visits.
- Coordinated recreational activities and group outings.
Reseller
Self Employed Web
01.2020 - 07.2024
- Conducting merchandising and promotion for products
- Handling inventory storage and distribution of products to final consumers
- Educating customers on how to use the product or service
- Providing customer support and addressing issues users have with their purchased
Party Hostess
Self employee
04.2016 - 07.2024
- Welcomed guests.
- Ensured fair distribution of patrons to servers by following table rotation.
- Addressed customer complaints effectively.
- Handled incoming calls and directed to appropriate departments.
- Communicated establishment specialties and unique features to patrons.
- Order or requisition supplies and equipment for tables and serving stations
- Direct patrons to coat rooms and waiting areas such as lounges
- Perform marketing and advertising services
Education
Personality Development, Image Strategy & Social Etiquette
CHIC
01.2022
The American Dream
National Louis University
01.2011
English as Second Language
Northern Virginia Community College
01.2010
Bachelor Of Physical Education - Physical Education
IELUSC
Joinville, Santa Catarina, Brasil01.2009
Skills
- Client Relations Management
- Supportive Service Mindset
- Team Coordination
- Educational Development
- Teaching Skills
- Hostess Experience
- System Monitoring
- Effective Listening
- Interpretive Reading Ability
- Fluent in Portuguese
Languages
Portuguese
Native or Bilingual
Timeline
Secretary
Maryland Adventure Vans
01.2024 - Current
Reseller
Self Employed Web
01.2020 - 07.2024
Party Hostess
Self employee
04.2016 - 07.2024
Babysitter
Self Employed Services
02.2012 - Current
Personality Development, Image Strategy & Social Etiquette
CHIC
The American Dream
National Louis University
English as Second Language
Northern Virginia Community College
Bachelor Of Physical Education - Physical Education
IELUSC