Jennifer Williams
Lucedale,MS
Summary
Dynamic Administrative Assistant with proven expertise at Glenn P. Blankinchip, CPA, excelling in client relations and scheduling. Recognized for enhancing document retrieval efficiency and fostering a positive work environment. Proficient in Microsoft Excel and committed to delivering exceptional customer service while maintaining confidentiality and professionalism. Diligent [Desired Position] with background in providing administrative support and managing office tasks efficiently. Proven track record in organizing schedules, handling correspondence, and maintaining records. Demonstrated strong communication and multitasking skills. Professional Secretary with over 20 years of experience managing daily administrative support tasks and operations in business industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
12
12
years of professional experience
Work History
Secretary
Glenn P. Blankinchip,CPA
Mobile, AL
06.2025 - Current
- Managed scheduling and calendar appointments for multiple executives
- Assisted in preparing financial documents and reports for clients
- Coordinated communication between clients and accounting staff
- Implemented filing systems to enhance document retrieval efficiency
- Maintained office supplies inventory, optimizing purchasing efficiency
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained inventory of office supplies and placed orders.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Secretary
Mobile Accounting Associates
Mobile, AL
12.2013 - 06.2025
- Managed scheduling and appointment coordination for multiple accountants.
- Maintained organized filing system for client records and correspondence.
- Responded to client inquiries, ensuring timely and accurate communication.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
High School Diploma -
W.P. Davidson High School
Mobile, ALSkills
Mail distribution
Microsoft Word
Microsoft Excel
File organization
Microsoft outlook
Customer and client relations
Computer proficiency
Filing
Customer relations
Clerical support
Scheduling
Scheduling and calendar management
Appointment scheduling
Verbal communication
Professional and mature
Mail handling
Multi-line phone systems
Client relations
Multi-line phone proficiency
Resourceful
Mail management
Letter preparation
Mail distribution
Timeline
Secretary
Glenn P. Blankinchip,CPA
06.2025 - Current
Secretary
Mobile Accounting Associates
12.2013 - 06.2025
High School Diploma -
W.P. Davidson High School