Tracy Crissler

• Managed scheduling and coordination of meetings for tribal leadership and council members and community events.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Supported administrative functions by organizing office supplies and maintaining inventory levels effectively.
• Collaborated with team members to streamline office processes, enhancing overall operational efficiency.
• Answered multi-line phone system and enthusiastically greeted callers.
• Scheduled appointments and conducted follow-up calls to clients.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Managed executive calendars, scheduling appointments and meetings to optimize time management.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Handled incoming calls, directing inquiries to appropriate departments while providing exceptional customer service.
• Assisted in preparing documentation and reports for internal communications and external stakeholders.
• Maintained electronic filing system to ensure efficient access to critical information and records.

• Maintained cleanliness and sanitation of gaming areas, restrooms, and public spaces.
• Operated cleaning equipment including floor scrubbers, vacuums, and pressure washers.
• Conducted routine inspections to identify maintenance needs and report issues promptly.
• Assisted in setting up event spaces for conferences and entertainment activities.
• Collaborated with team members to ensure timely completion of cleaning tasks during peak hours.
• Trained new staff on safety protocols and proper use of cleaning supplies and tools.
• Ensured compliance with health and safety regulations throughout the facility.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
• Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
• Kept building premises clean inside and outside.
• Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
• Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
• Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
• Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
• Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
• Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
• Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
• Responded quickly to urgent maintenance requests from building occupants or management staff members.
• Assisted in event setup and teardown, ensuring spaces were clean and ready for use before and after events.
• Checked in and stocked inventory throughout the facility.
• Reported damages and hazardous conditions to management for further action.
• Cleaned equipment and machinery to maintain in optimum working condition.

• Trained and mentored new kitchen team members on cooking techniques and safety protocols.
• Collaborated with kitchen staff to streamline workflow during peak service times.
• Managed food inventory, ensuring freshness and compliance with safety regulations.
• Implemented food presentation standards to enhance visual appeal of dishes served.
• Conducted regular equipment maintenance checks to ensure operational efficiency in the kitchen.
• Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Communicated closely with servers to fully understand special orders for customers.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
• Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
• Supported kitchen staff training and development, leading to increased productivity and efficiency.
• Collaborated with management team to develop new menu items.

• Processed customer transactions efficiently using point-of-sale (POS) systems.
• Maintained accurate cash drawer balances through diligent record-keeping practices.
• Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
• Assisted in training new cashiers on operational procedures and customer service standards.
• Collaborated with team members to optimize checkout workflows during peak hours.
• Ensured compliance with company policies regarding cash handling and security measures.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.

• Monitored inventory levels and restocked merchandise to ensure product availability.
• Implemented suggestions for improving checkout efficiency, resulting in reduced wait times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Monitored inventory levels and restocked merchandise as needed to ensure product availability.
• Answered questions about store policies and addressed customer concerns.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Ensured compliance with company policies and procedures while processing transactions efficiently.

• Delivered exceptional customer service by addressing inquiries promptly and professionally.
• Strengthened client relationships through regular communication and excellent customer service.
• Streamlined account management processes for improved efficiency and customer service.
• Handled third-party billing discrepancies and resolved customer service issues efficiently.
• Provided exceptional customer service, addressing patient inquiries professionally and compassionately.

I did graduate on May 15th, 2026, however I do have to retake a class before I get my degrees but the college allowed me to participate in the graduation ceremony.