Gabriella Scott

• Trained employees on customer order taking and basic floral arranging.
• Inventoried plants and flower care supplies and ordered more.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Defined clear targets and objectives and communicated to other team members.

• Unboxed, tagged and placed products in attractive displays to catch attention of patrons upon entering store.
• Educated customers about proper handling and care for maximum life of each flower arrangement or plant.
• Assisted with monthly inventory counts.

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• Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
• Quoted, generated, and processed customer orders to meet specifications and various occasions.
• Developed positive relationships with clients and vendors to boost rapport and trust.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

• Removed debris and packaging from boxes and separated for recycling or disposal.
• Checked aisles for spills to complete quick clean-up.
• Maintained effective team member communication.
• Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.