Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriella Smith

Johnsburg

Summary

Results-driven manager with a strong focus on customer service and team leadership. Proven ability to implement process improvements that enhance efficiency and reduce wait times.

Overview

8
8
years of professional experience

Work History

Manager

Dairy Queen
McHenry, IL
05.2018 - 03.2026
  • Oversaw daily operations, ensuring quality service and adherence to food safety standards.
  • Trained and mentored staff on operational procedures and customer service excellence.
  • Implemented process improvements that enhanced efficiency and reduced wait times.
  • Managed inventory levels, optimizing supply chain processes to minimize waste.

Education

Nursing

Northen Michigan University
Marquette, MI

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Conflict resolution
  • Communication

Timeline

Manager

Dairy Queen
05.2018 - 03.2026

Nursing

Northen Michigan University
Gabriella Smith