Results-driven manager with a strong focus on customer service and team leadership. Proven ability to implement process improvements that enhance efficiency and reduce wait times.
Overview
8
8
years of professional experience
Work History
Manager
Dairy Queen
McHenry, IL
05.2018 - 03.2026
Oversaw daily operations, ensuring quality service and adherence to food safety standards.
Trained and mentored staff on operational procedures and customer service excellence.
Implemented process improvements that enhanced efficiency and reduced wait times.
Managed inventory levels, optimizing supply chain processes to minimize waste.