Gabriella Spagnuolo
McDonald's
Clinton Township,MI
3
years of professional experience
Directed hospitality service efforts with compassionate care and consistent attention to guest needs.,Strengthened guest safety and satisfaction through effective communication and sanitation standards.,Managed inventory processes and appointment scheduling to support smooth daily operations.,Promoted positive company image while maintaining 95% customer satisfaction rate.,Drove technology initiatives across diverse environments with focus on business alignment.,Advanced system improvements and matched technical solutions to organizational objectives.,Led projects through completion and contributed to growth and long-term success.
Work History
Crew Member
2 Years 2 Months- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Stocked shelves to organize aisles in assigned department.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Operated cash register to ring up final bill and process various forms of
Dog Daycare Attendant
2 Months- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Communicated professionally with pet owners via phone, email, and text.
- Exercised animals regularly with walks and rigorous play activities.
- Gave animals proper attention to promote secure environment in owner's absence.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Opened and closed, while meeting all the procedures
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Followed pet care instructions for dietary needs and medication regimens.
Ride Attendant
3 Months- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
Education
Bachelor of Science - Business Accountancy
High School Diploma
Skills
Represented company standards through consistent
professional service.
Maintained sanitation protocols to support health and safety compliance.
Managed order intake with accuracy and attention to detail.
Tracked supply usage and coordinated restocking activity.
Performed inventory checks to maintain accurate records.
Applied hospitality service knowledge to support quality guest experiences.
Executed timely order delivery practices with accuracy.
Handled telephone communications with clear
professional etiquette.
Organized appointment scheduling to support smooth daily operations.
Delivered compassionate care in customer-focused environments.
Timeline
Dog Daycare Attendant
Bed & Biscuit Pet Care
02.2025 - 04.2025Read More
Crew Member
McDonald's
06.2023 - 08.2025Read More
Ride Attendant
C.J. Barrymore's
03.2022 - 06.2022Read More
Wayne State University
Bachelor of Science from Business Accountancy
Read More
Dakota High School
High School Diploma
Read More