Gabriella Squatrito
Palm Beach Gardens
Summary
I am a reliable barista and shift supervisor that quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
4
4
years of professional experience
Work History
barista and shift supervisor
Starbucks
Palm Beach Gardens
11.2024 - Current
- Prepared and served high-quality coffee beverages to customers.
- Maintained cleanliness and organization of the workspace and equipment.
- Assisted customers with menu selections and provided product recommendations.
- Operated point-of-sale systems for transactions and order processing.
- Collaborated with team members to ensure a smooth workflow during peak hours.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Monitored inventory levels and communicated supply needs to management.
- Engaged with customers to create a welcoming atmosphere in the store.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Described menu items to customers and suggested products based on stated preferences.
- Stocked shelves with ingredients needed to make coffee drinks.
- Monitored inventory levels of supplies and restocked when necessary.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Created complex, hand-crafted beverages based upon customer preferences.
- Supported highest standards of conduct and service to support company reputation.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Ground beans for espresso shots according to individual customer specifications.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Placed orders with suppliers for delivery of products required for daily operations.
- Created promotional displays for advertising special events or promotions at the cafe.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
barista and shift supervisor
Starbucks
Palm Beach Gardens
11.2024 - 07.2025
- As a Shift leader and barista, I have led and supported a team of partners in a fast-paced, high-volume store, driving operational excellence and strong shift performance.
- Directed daily store operations, including opening/closing procedures, cash management, and accurate end-of-day financial reporting.
- Delegated tasks strategically to ensure efficient workflow, beverage quality, and adherence to Starbucks standards.
- Delivered exceptional customer connections by resolving escalations professionally and creating a welcoming store environment.
- Maintained accountability for cash handling, including register accuracy and completing nightly deposits in compliance with company policies.
- Monitored inventory levels, executed stock management, and upheld product quality and food safety standards.
- Trained, coached, and mentored new partners, improving onboarding efficiency and overall team consistency.
- Assisted with scheduling and shift planning to support business needs and optimize labor coverage.
- Fostered a positive, inclusive team culture aligned with Starbucks values and partner development and have recognized for strong leadership and ability to maintain calm, efficient operations during peak hours.
Server
Discovery Village, Palm Beach Gardens
Palm Beach Gardens
02.2024 - 11.2024
- As a Server in a nursing home, I took pride in brightening residents’ days through friendly, caring service.
- I made sure each meal was served with attention to dietary needs, comfort, and a personal touch.
- I loved getting to know the residents and creating a warm, welcoming dining experience that made mealtime something to look forward to.
FOH Food Worker
Bolay
Palm Beach Gardens
11.2022 - 01.2024
- As a Front-of-House Food Service Worker, I made sure every guest enjoyed a clean, welcoming, and well-stocked environment.
- I was responsible for restocking food, sauces, and toppings, ensuring all items were fresh and at the proper temperature.
- I handled cash transactions accurately, maintained food safety standards, and kept the workspace spotless.
- Most importantly, I took pride in creating a positive customer experience — making sure everyone felt cared for, safe, and satisfied.
Education
High School Degree -
William AT Dwyer HighSchool
Palm Beach Gardensearly childhood education and psychology
Arizona State University
TempeSkills
- Communication skills
- Cash management
- Leadership skills
- Time management
- Teamwork
- Inventory skills
- Creativity
- Organization
- Computer skills
- Active listening
- Attention to detail
- Conflict resolution
- Marketing
- Staff development
- Safety standards
- Delegation
- Food safety experience
- Coffee preparation
- Inventory management
- Beverage crafting
- Team leadership
- Cash handling
- Customer relationship management
- Food safety compliance
- Effective communication
- Training and mentoring
- Scheduling coordination
- Problem solving
- Espresso machine operation
- Adaptive and creative
- Excellent memory
- Hospitality and accommodation
- Dining room maintenance
- Espresso preparation
- Exceptional customer service
- Positive and professional
- Multitasking and organization
- Clear communication
- Drink customization
- Display case merchandising
- Opening and closing duties
- Decision-making
Languages
English
Timeline
barista and shift supervisor
Starbucks
11.2024 - Current
barista and shift supervisor
Starbucks
11.2024 - 07.2025
Server
Discovery Village, Palm Beach Gardens
02.2024 - 11.2024
FOH Food Worker
Bolay
11.2022 - 01.2024
High School Degree -
William AT Dwyer HighSchool
early childhood education and psychology
Arizona State University