Gabriella Szeman
Bridgewater,NJ
Summary
Hard-working Lead with exceptional experience leading teams, delivering results, and exceeding expectations. Adept and confident running a high energy and fast-paced environment. Effective in motivating and fostering a positive culture. Consistent in communicating with team to inspire and elevate customer satisfaction. Driven and energetic.
Overview
9
9
years of professional experience
Work History
Lead Supervisor
Party City
Bridgewater, NJ
06.2021 - 03.2022
- Coached and managed team members to achieve brand standards.
- Provided and coached team to deliver outstanding customer service by focusing on our service culture/model (Friendly, Easy and Accurate).
- Helped drive sales growth in core businesses, balloons and omni services.
- Lead and oversee all aspects of merchandising and inventory replenishment.
Assistant Store Manager
LOFT
Bridgewater, NJ
11.2012 - 02.2021
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction.
- Provided exceptional client service experience both in-store and through omni channel.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Lead and directed in merchandising product placement and visual standards.
Education
Associate of Arts -
Raritan Valley Community College
Somerville, NJ05.1992
High School Diploma -
Bridgewater-Raritan High School
Bridgewater, NJ05.1990
Skills
- Lead and manage team to help rebuild brand under new management
- Provide and cultivate "It can be done" attitude in order to provide exceptional client service culture
Timeline
Lead Supervisor
Party City
06.2021 - 03.2022
Assistant Store Manager
LOFT
11.2012 - 02.2021
Associate of Arts -
Raritan Valley Community College
High School Diploma -
Bridgewater-Raritan High School