Gabriella Turner
Philadelphia,PA
Summary
Cashier with 6 years of experience in customer service. Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Dedicated to resolving issues and answering clientele questions. Creative problem-solver versed in customer service. Determined to reach full potential in a pleasant customer service environment while maintaining cleanliness and coordination.
Overview
5
5
years of professional experience
Work History
Server
Paddy Whacks Irish Sports Pub
10.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier, Delivery Driver, Food Preparer
PrimoHoagies
03.2021 - Current
- Properly measured, mixed and cooked ingredients following directions and nutritional restrictions provided by Health Department
- Kept workstation, equipment, and merchandise clean, organized, sanitized and sufficiently stocked
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Mentored new team members on system operation and customer service strategies
- Communicated customer complaints, requests and feedback to company management for swift resolution
- Worked flexible schedule and extra shifts to meet business needs
- Fostered positive working relationships with regular customers
- Helped customers complete purchases, locate items and join reward programs
- Maintained cleanliness of establishment by washing down and properly sanitizing countertops, sweeping floors, and removing trash from premises.
Cashier
Tony's Pizzeria
10.2018 - 01.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Restocked and organized merchandise
- Collected and authorized payments of guests
- Worked closely with shift manager to solve problems and handle customer concerns
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
No Degree - Marketing
Temple University
Philadelphia, PA05.2026
High School Diploma -
Little Flower Catholic High School For Girls
Philadelphia, PA06.2022
Skills
- Communication Skills
- Customer Service
- Professional Relationships
- Cleanliness & Organizational Skills
- Food Preparing & Handling
- Guest Engagement
- Performance Improvement
- Conflict Resolution
- Stress Management
- Multitasking Abilities
- Strong Work Ethic
- Positive Attitude
- Team Collaboration
- Attention to Detail
Languages
English
Timeline
Server
Paddy Whacks Irish Sports Pub
10.2023 - Current
Cashier, Delivery Driver, Food Preparer
PrimoHoagies
03.2021 - Current
Cashier
Tony's Pizzeria
10.2018 - 01.2021
No Degree - Marketing
Temple University
High School Diploma -
Little Flower Catholic High School For Girls
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