Gabriella Youngblood
Friendswood,TX
Summary
Dependable and helps provides fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Bistro 313
Friendswood , TX
2022.02 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Served high quality food and drinks while making sure the guests had a good time.
- Checked identification for minimum age for sale of alcoholic beverages.
Hostess/ Togo
Pappas Delta Blues Smokehouse
Webster , Texas
2017.10 - 2020.07
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Answered customer questions about hours, seating and menu information.
Education
Bachelor of Science - Environmental Management
University of Houston - Clear Lake
Houston, TX06.2023
Associate of Applied Science - Business Administration
Galveston College
Galveston, TX05.2020
High School Diploma -
Friendswood High School
Friendswood, TX05.2018
Skills
- Office Assistance
- Special Requests and Substitutions
- PPE Guideline Compliance
- Age Verification
- Transactions and Cash Handling
- Customer Service and Rapport
Certification
- Guest-Driven, Pappas Delta Blues Smokehouse - November 2017
- Party planning - 2018
Timeline
Server
Bistro 313
2022.02 - Current
Hostess/ Togo
Pappas Delta Blues Smokehouse
2017.10 - 2020.07
Bachelor of Science - Environmental Management
University of Houston - Clear Lake
Associate of Applied Science - Business Administration
Galveston College
High School Diploma -
Friendswood High School
- Guest-Driven, Pappas Delta Blues Smokehouse - November 2017
- Party planning - 2018
Similar Profiles
Gordon MicovicGordon Micovic
Researcher at Brian Levine;(212-313-7172);blevine@amnh.orgResearcher at Brian Levine;(212-313-7172);blevine@amnh.org
David GonzalesDavid Gonzales
GM, AGM, KM at Via 313GM, AGM, KM at Via 313
Jennifer PhillipsJennifer Phillips
Certified Teacher at USD 313 BuhlerCertified Teacher at USD 313 Buhler