Gabriella Zavala
Bloomington,CA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Phlebotomist
Arrrowhead Regional Medical Center
Colton, California
04.2025 - Current
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Used heel and finger stick methods to obtain blood from capillaries.
- Delivered compassionate support to patients, ensuring a positive experience during procedures.
- Counseled patients to alleviate anxiety and clarify procedures, promoting cooperation during blood draws.
- Collected critical patient information to facilitate efficient blood draw processes. to gather and record data prior to blood draws.
- Maintained accurate records of collected specimens and test results.
Group Lead Pheresis
CSL Plasma
03.2022 - 08.2024
- Machine Repair Technician
- Lead trainer for devices
- Managed tasks effectively in fast-paced environment with frequent interruptions.
- Adapted quickly to new technology and software applications to enhance operational effectiveness.
- Performed efficient collection of plasma through venipuncture and monitored the pheresis process under limited supervision.
- Resolved issues to expedite donation time while ensuring product quality and donor safety.
Phlebotomist
CSL Plasma
02.2021 - 08.2024
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Ensured compliance with Company SOPs and applicable regulations while performing staff tasks and training employees to meet proficiency standards.
- Oversaw center operations, monitored production goals and net yields, and implemented improvement plans to enhance operational efficiency.
- Participated in audits with quality personnel to develop corrective action plans addressing deficiencies noted during evaluations.
Phlebotomy
Law Enforcement Medical Services
07.2017
- Phlebotomy services for law enforcement, defense, and prosecuting attorneys
- Administered injections, immunizations, phlebotomy services and other clinical treatments according to protocols or orders from physician or nurse practitioner.
- Informed patients about phlebotomy procedures and addressed inquiries, enhancing patient understanding and comfort.
- Streamlined phlebotomy procedures, ensuring compliance with regulations and improving overall service quality.
- Coordinated legal case preparations for DUI, 11550, and homicide cases, ensuring accurate documentation and adherence to procedural standards.
- Strict attention to rules of evidence and chain of custody.
Phlebotomy Intern
Symonett Medical Center
10.2016
- Collected diverse specimens in high-volume, fast-paced environment using venipuncture, vacutainer, capillary puncture, butterfly, and fingerstick techniques across all age groups
- Securing over 70 draws in total, averaging 30 to 40 blood specimens daily, and 10 during a busy hour
- Verified patient identification and doctors' orders using computerized databases, ensuring accuracy and compliance
- Processing and centrifuging blood, and preparing urine specimens for lab analysis and/or transport
- Stocked laboratory supply rooms and maintained safe, sterile work areas to support efficient operations
Education
Certified Phlebotomy Technician -
U.S. Colleges of Health And Sciences
CA01-2016
High School Diploma -
Bloomington High School
Bloomington, CA05-2014
Associate of Arts - General
San Bernardino Valley College
San Bernardino, CASkills
- Multitasking and organization
- Problem-solving
- Flexibility and adaptability
- Customer service
- Fluent bilingualism
Certification
- California Licensed Phlebotomy Technician 1 License
Timeline
Phlebotomist
Arrrowhead Regional Medical Center
04.2025 - Current
Group Lead Pheresis
CSL Plasma
03.2022 - 08.2024
Phlebotomist
CSL Plasma
02.2021 - 08.2024
Phlebotomy
Law Enforcement Medical Services
07.2017
Phlebotomy Intern
Symonett Medical Center
10.2016
Certified Phlebotomy Technician -
U.S. Colleges of Health And Sciences
High School Diploma -
Bloomington High School
Associate of Arts - General
San Bernardino Valley College