Gabrielle Adam
Chicago,IL
Summary
Sales Development Manager with 2 years of B2B outbound experience, and a recent promotion into leadership. Proven track record of coaching high-activity SDR teams, driving meeting volume, and supporting pipeline growth in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Sales Development Manager
PHMG
Chicago, Illinois
12.2025 - Current
- Lead and manage new SDR hires through PHMG’s Sales Academy, a structured three-month onboarding and performance program.
- Coach SDRs to achieve academy benchmarks of 15 qualified appointments and $1,000 in generated commission within 90 days.
- Maintain an 80–90% graduation rate across academy cohorts of approximately 6 new starters through structured coaching, call reviews, and performance management.
- Conduct call coaching, live call reviews, and performance feedback to improve objection handling and meeting quality.
- Earn a commission tied directly to the successful graduation and performance of SDRs, aligning leadership impact with revenue outcomes.
Team Leader, Sales Development
PHMG
Chicago, Illinois
04.2025 - 12.2025
- Maintained personal outbound calling responsibilities while leading a designated U.S. Sales territory.
- Managed and supported a team of 4–5 SDRs, responsible for booking appointments within an assigned territory.
- Exceeded personal appointment and activity targets by an average of 125%, while simultaneously managing and coaching SDRs.
- Provided daily coaching, activity monitoring, and performance feedback to improve meeting conversion, and territory output.
- Acted as the primary SDR point of contact for a designated B2B Sales Representative, aligning outreach strategy and appointment quality.
Senior Sales Development Representative
PHMG
Chicago, Illinois
04.2024 - 12.2025
- Conducted high-volume outbound cold calling to business owners, CEOs, and decision-makers at small to mid-sized companies.
- Maintained over 150 minutes of outbound calling per day in a highly metrics-driven environment.
- Consistently ranked among top-performing SDRs in a metrics-driven environment.
- Averaged 7–8 qualified appointments per week across the assigned U.S. territories
- Booked qualified sales appointments for B2B sales representatives across the assigned U.S. territories
- Earned a promotion to Senior SDR based on sustained performance, reliability, and contribution to team culture.
Education
Bachelor of Arts - Speech-Language Pathology
Marymount Manhattan College
New York, NY02-2024
Skills
- Outbound Strategy
- SDR Coaching
- KPI Management
- Pipeline Generation
- CRM (Salesforce, LinkedIn Sales Nav, ZoomInfo)
- Cold Calling
- Team Incentives
- Call Coaching
- Remote Collaboration
Accomplishments
PHMG President’s Club – 3-time recipient for top sales performance and contribution to company revenue
Timeline
Sales Development Manager
PHMG
12.2025 - Current
Team Leader, Sales Development
PHMG
04.2025 - 12.2025
Senior Sales Development Representative
PHMG
04.2024 - 12.2025
Bachelor of Arts - Speech-Language Pathology
Marymount Manhattan College