Gabrielle Alexander

Cybersecurity Intern with academic knowledge of real-world situations. I've conducted vulnerability assessments, performed penetration testing, and implemented security measures using tools like Wireshark and ServiceNow. I've contributed to the development of security policies, collaborated with teams, and actively stayed updated on industry trends. I'm eager to continue learning and contribute to cybersecurity initiatives. As a Help Desk Associate, I offer customer-focused technical support. I diagnose and troubleshoot hardware and software issues, guiding users to solutions and escalating when needed. With strong communication skills and a knack for adapting to new technologies, I ensure user satisfaction and maintain accurate support records.