MUNQABAT RIDA
Plano,TX
Summary
Information Security Specialist with a passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies.
Overview
6
6
years of professional experience
7
7
Certification
2
2
Languages
Work History
Risk Management Help Desk Intern
Navi's Company
Seattle, WA
12.2023 - 03.2024
- Identify trends and opportunities for improvement by recognizing key risk drivers, analyzing control scripts, and assessing system functionality
- Provided support related to hardware, software, and network issues.
- Assisted with troubleshooting of desktop computers, laptops, phones and tablets.
CUSTOMER SERVICE REP
HCA Medical City Dallas
Plano, TX
06.2023 - 12.2023
- Responded to customer inquiries and maintained customer accounts in accordance with specified guidelines and procedures
- Ensured timely resolution of customer concerns by providing top-notch customer service.
- Provided exceptional customer service by promptly addressing inquiries and offering accurate information on products and services.
Preschool Teacher
Little Sprouts Childcare, Preschool
Seattle, WA
01.2018 - 01.2020
- Lead classroom activities and integrate effective classroom management practices, adhering to educational guidelines and school policies
- Organized educational materials and resources to create an engaging learning environment.
- Assisted in providing a safe and secure environment for children.
Education
Associate of Applied Science - Cyber Defense And Digital Forensic
Edmonds College
03.2024
Certificate - CompTIA A
LinkedIn
11.2023
Certificate - Cyber Security Specialist
Edmonds Community College
Edmonds, WA03-2023
Certificate - Cyber Defense Fundamental
Edmonds Community College
05.2022
Certificate - Microsoft Security Fundamentals
Edmonds Community College
04.2022
Certificate - Computer Forensics
Edmonds Community College
05.2021
Certificate - Desktop Support
Edmonds Community College
06.2020
Skills
- Data Entry
- SIEM management
- Incident Response Management
- Penetration Testing
- System Hardening
- Software Deployment
- Database Security
- Virtualization Security
- Wireshark software
- Risk Mitigation
- Microsoft Hyper-V Server
- Security Needs Assessment
- Security Auditing
- Threat Intelligence
Certification
- CompTIA A+ -[2023]
- Linked in - 4092c6d0fd9aec1ddbc086346f17138c18340520b5139c9ff6120dc4ed952a17
- Security Fundamentals Training - [2002]
- Microsoft - b409d350-f4ef-4c02-89c3-c34bd25b392d
Languages
English
Full Professional
Hindi
Full Professional
Arabic
Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Risk Management Help Desk Intern
Navi's Company
12.2023 - 03.2024
CUSTOMER SERVICE REP
HCA Medical City Dallas
06.2023 - 12.2023
Preschool Teacher
Little Sprouts Childcare, Preschool
01.2018 - 01.2020
Associate of Applied Science - Cyber Defense And Digital Forensic
Edmonds College
Certificate - CompTIA A
LinkedIn
Certificate - Cyber Security Specialist
Edmonds Community College
Certificate - Cyber Defense Fundamental
Edmonds Community College
Certificate - Microsoft Security Fundamentals
Edmonds Community College
Certificate - Computer Forensics
Edmonds Community College
Certificate - Desktop Support
Edmonds Community College