
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Supported privacy compliance and improved privacy practices across TikTok's U.S. operations. Worked with legal, and privacy teams to enhance data protection and ensure compliance with regulations.
Key Responsibilities:
- Developed training materials and conducted training for new teammates, partners, and leadership
- Routinely maintained and updated SOP's, ensuring compliance and identifying workflow gaps
- Lead and served as the SME for the USDS TikTok DSR queue while consistently maintain high QA scores of 98% and above.
- Served as the liaison for Legal, and other partners within TT USDS.
- Led data analysis for FY24 CCPA transparency report ensuring data accuracy.
- Experienced in content moderation across all TikTok Trust and safety policies.
- Worked on high priority and high visibility trends, challenges and content escalations.
Collaborated with privacy ops team facilitating triage of all requests received while identifying gaps and areas of improvement to the privacy processes.
- helped bridge gaps between Policy, Moderation, and Trust & Safety teams in order to improve policy and processes.
- Resolve tickets from user/creator support and brand partners to facilitate proactive moderation.
- maintained a 96% or above accuracy score while on the team.
-Interpreted and enforced TikTok's Community Guidelines to help maintain a positive and safe environment for our user community.
- Performed all functions of a coffee house barista including training of new employees.
- Created and sent over content for Instagram to head marketing manager
- Always maintained the highest standard of quality and service in a high end boutique hotel
environment.
- Assisted with hotel events for companies such as Nissan, Audi, and other major corporations and have also worked with high profile entertainers.
- Made sure that all food and beverages/ amenities were set up on time and catered to any
need the guest might have from the beginning to the end of the event.
- Performed break down/clean up duties after the event has ended.
- Co-creator and manager of social media presence.
- Kept track of inventory with dry goods, cafe sanitation & general organization.
- Full time barista who provided excellent customer service and quality control from drink/food service to local customer relations.
- Managed opening and closing of the till as well as other general responsibilities within an
opening/closing shift.