College graduate with with extensive experience in management and customer service within high-volume settings. Excellent communication skills paired with a dedication to compassionate care and confidentiality. Highly organized with proven problem-solving abilities and effective multitasking skills. Typing proficiency of 70 WPM at 98% accuracy supports operational efficiency.
Overview
12
12
years of professional experience
Work History
Family Caregiver
Private Employers
Massapequa, New York
11.2022 - 10.2025
Administered medication per physician's instructions and collaborated with healthcare professionals to monitor patient health.
Developed behavior assessments to evaluate cognitive and behavioral progress of patients.
Provided companionship and assisted with daily living activities, including personal hygiene and incontinence care.
Managed household budgets, schedules, and appointments efficiently.
Delivered compassionate care for patients with significant cognitive decline while supporting family members emotionally.
Maintained clean, safe, and comfortable living environments for patients.
Bar Manager
Fox and Hound Bar and Grille
Philadelphia, Pennsylvania
07.2018 - 08.2021
Oversaw beverage inventory and executed weekly stock audits, maintaining relationships with distributors and sales representatives.
Delivered exceptional customer service in high-volume sports bar, serving over 250 patrons per shift during peak hours.
Streamlined opening and closing procedures to ensure compliance with health and safety regulations.
Trained new bartenders on drink preparation and customer service protocols.
Ensured adherence to health and safety regulations throughout bar operations.
Resolved customer complaints promptly, fostering a positive atmosphere.
Managed daily operations, including scheduling shifts, cash handling, and payroll processing.
Forensic Artist
National Center for Missing Persons
New York, New York
12.2019 - 01.2020
Collaborated with law enforcement to gather information for accurate representations.
Utilized digital art tools to enhance visual accuracy of sketches.
Maintained confidentiality of sensitive information during interpretation tasks.
Interpreted police documents and files to create anatomically correct reconstructions.
Catering Manager
Carlyle Catering
Bethpage, New York
04.2014 - 06.2018
Optimized team efficiency through effective staff scheduling during peak service hours.
Cultivated relationships with local vendors to source quality ingredients and supplies.
Trained new staff on food safety practices and catering service standards.
Directed operations for events accommodating over 500 guests, overseeing beverage service and room setup.
Led teams of 15+ housemen and stewards to enhance efficiency in event setup and breakdown.
Facilitated collaboration between departments to ensure seamless execution of high-end events.
Managed work schedules and organized timetables for large-scale event operations.