Gabrielle Caramonta
Thibodaux,LA
Summary
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in any role.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Server
Smoked by Steve
07.2024 - 10.2025
- Processed cash, credit, and debit transactions with attention to detail and accuracy.
- Maintained cleanliness of checkout area to support a welcoming customer experience.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Improved efficiency, organized checkout area for optimal workflow.
- Reduced processing errors by meticulously following transaction procedures.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Took customer orders accurately and efficiently, ensuring a smooth dining experience.
- Maintained cleanliness of tables and dining areas to meet health standards.
- Collaborated with kitchen staff to fulfill orders promptly and correctly.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Cashier
Gobears-Golden Meadow, LA
10.2024 - 07.2025
- Maintained a clean and organized checkout area to enhance customer experience.
- Communicated effectively with customers, addressing inquiries and resolving issues promptly.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Followed company policies for inventory management and restocking of merchandise.
- Handled cash, credit, and debit transactions while maintaining accuracy in balancing drawers.
- Scanned items efficiently to expedite the checkout process for customers.
- Trained new cashiers on operational procedures to ensure consistency in service delivery.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
Shift Manager
McDonald's-Mathews, LA
08.2023 - 11.2024
- Managed daily operations of a fast food restaurant, overseeing a team of 2 dozen employees
- Implemented new training program for staff members, resulting in improved efficiency and customer service
- Ensured compliance with health and safety regulations at all times, conducting regular inspections and implementing corrective actions when necessary
- Resolved customer complaints promptly and effectively, maintaining high levels of customer satisfaction
- Conducted performance evaluations for staff members, providing constructive feedback and identifying areas for improvement
- Trained new hires on company policies, procedures, and standards to ensure consistency in service quality
- Maintained accurate financial records including cash handling procedures, daily sales reports, and inventory tracking sheets
- Implemented cross-training initiatives to enhance employee skills across different roles within the restaurant
- Developed strategies to increase average transaction value through upselling techniques
Assistant Manager
GoBears
08.2025 - 03.2026
- Conducted regular inventory checks to maintain stock levels and minimize shortages.
- Resolved guest complaints swiftly, increasing overall satisfaction and repeat visits.
- Enhanced visual merchandising displays, positively impacting store ambiance and product appeal.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Processed daily cash registers, reconciling discrepancies for accurate financial reporting.
- Processed documentation with high attention to detail, minimizing errors and discrepancies.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Paid attention to detail while completing assignments.
Education
High school diploma -
Central Lafourche High School
Mathews, LA05.2023
Skills
- Multitasking and organization
- Honest and dependable
- Attention to detail
- Work ethic and integrity
- Patience and empathy
- Exceptional customer service
Certification
- ServSafe
- Driver's License
Languages
English
Timeline
Assistant Manager
GoBears
08.2025 - 03.2026
Cashier
Gobears-Golden Meadow, LA
10.2024 - 07.2025
Cashier/Server
Smoked by Steve
07.2024 - 10.2025
Shift Manager
McDonald's-Mathews, LA
08.2023 - 11.2024
High school diploma -
Central Lafourche High School