GABRIELLE CARAVEO
Lucille's Smokehouse Bar-B-Que
Whittier,CA
9
years of professional experience
Work History
Server
3 Years 3 Months- Carried out opening, closing and shift change duties to keep restaurant working efficiently and to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Manager
7 Months- Responsible for the training and development of new managers on company procedures, opening/closing paperwork, coordinating line ups and reducing labor.
- Evaluated the success of training programs and recommended improvements to upper management to enhance effectiveness.
- In charge of overseeing bar orders, inventory, and invoices.
- Scheduled employees; taking into account customer traffic and employee strengths.
Food & Beverage Supervisor
9 Months- Provided leadership support for the teams in all three food and beverage outlets within Hotel Irvine.
- Organized and led department meetings to train staff on new procedures, quality guest service, food safety, alcohol awareness/sales, and seasonal promotions.
- Managed daily shift operations including guest experience, end-of-day reports, cash handling, and inventory management.
General Manager
2 Years 9 Months- Coordinated with clients to organize catering events to the client's specifications.
- Interviewed, hired, and trained new employees to meet expected company demands.
- Optimized profits by controlling food, beverage, and labor costs.
- Scheduled and directed staff in daily work assignments to maximize productivity.
Education
Bachelor of Arts - Economics, Minor: Business Administration
Associate of Arts - Business Administration
- Received with honors
Associate of Arts - Interdisciplinary Studies, Science & Math
- Received with honors
Skills
Daily operations and staff supervision
Verbal and written communication
Conflict resolution
Time management and prioritization of tasks
Tracking
recording
and managing inventory
Providing exceptional customer service
Timeline
Server
Lucille's Smokehouse Bar-B-Que
12.2021 - 03.2025Read More
Manager
Lucille's Smokehouse Bar-B-Que
05.2021 - 12.2021Read More
Food & Beverage Supervisor
Hotel Irvine, Irvine Company
08.2019 - 05.2020Read More
General Manager
Pinkberry
03.2016 - 12.2018Read More
California State University, Fullerton
Bachelor of Arts from Economics, Minor: Business Administration
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Fullerton College
Associate of Arts from Business Administration
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Fullerton College
Associate of Arts from Interdisciplinary Studies, Science & Math
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