Gabrielle Case

• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Greeted customers and helped with product questions, selections, and purchases.
• Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
• Helped customers complete purchases, locate items, and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Hosted various holistic wellness events with curated playlists, menus, and spa services.

• Welcomed guests to events, inspected tickets and IDs, and oversaw proper seating.
• Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
• Provided exceptional customer service to all guests and escalated concerns where needed.
• Set up event facilities and equipment, cleaned areas, and organized supplies.
• Responded to inquiries from attendees and addressed any issues or complaints.
• Helped organize and manage successful events with attendance of over 2,000 people

• Taking phone calls and catering to any of the patients' scheduling, questions, and concerns.
• Performing data entry of patient information, insurance, and billing using Medisoft.
• Update and organize patient records and insurance information, book appointments, and assist with new patient orientation.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Resolved escalated concerns using professionalism and understanding of facets of issue.

Hitlanta is a company founded by Bryant Reid that is dedicated to expanding the Atlanta music scene. Intern responsibilities:

• Develop the Hitlanta website, collect data, research, and statistics on current Atlanta artists
• Generate reports detailing findings and recommendations to assist senior staff
• Create spreadsheets on Excel for merchandise
• Contact local colleges to sell merchandise and spread awareness
• Sort and organize files and reports.