Gabrielle Cassiano
Encinitas,CA
Summary
Currently graduated from Bellus Academy Master Esthetician program. This program offered us to learn and work with ultrasonic facials, LED light therapy, micro-current applications, hydra dermabrasion, oncology esthetics, lymphatic drainage facial massage, chemical peels, dermaplaning, and micro-channeling treatments. The Esthetics 103 program also offered comprehensive instruction in European skin methodologies, skin condition assessments and treatments, facials, chemical exfoliation procedures, hair removal techniques, lash and brow tinting and perming, and microdermabrasion methods.
My proven track record in enhancing dining experiences at Poseidon Del Mar through expert table clearing and outstanding guest relations. Skilled in time management and team collaboration, significantly improved service flow and customer satisfaction. Demonstrates a professional appearance and commitment to cleanliness, ensuring peak performance during high-pressure situations.
Overview
5
5
years of professional experience
Work History
Counter Server
Fish 101 Restaurant
09.2024 - Current
- Managed multiple tasks in high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
- Processed cash, debit and credit card payments.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
- Collaborated with team members to maintain cleanliness and organization of the dining area.
- Restocked counter supplies, condiments, napkins and silverware.
Busser
Poseidon Del Mar
10.2022 - 09.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
Food Runner
Sbicca Del Mar
09.2019 - 03.2020
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Education
Master Esthetician - Esthetics
Bellus Academy
Poway, CA06-2024
High School Diploma -
San Dieguito High School Academy
Encinitas, CA06.2022
Skills
- Time Management
- Table Bussing
- Team Collaboration
- Cleaning procedures
- Professional Appearance
- Cleanliness Maintenance
- Food Running
- Workplace Safety
- Efficient Table Clearing
- Guest Relations
- Server Support
- Restaurant Etiquette
- Complex Problem-Solving
- Scheduling
- Handling Complaints
- Spa Equipment Operation
- Client consultation abilities
- Chemical peels knowledge
- Microdermabrasion techniques
- Body treatments experience
- Sales and upselling aptitude
- Massage techniques familiarity
- Continuing Education Commitment
- Multitasking proficiency
Timeline
Counter Server
Fish 101 Restaurant
09.2024 - Current
Busser
Poseidon Del Mar
10.2022 - 09.2024
Food Runner
Sbicca Del Mar
09.2019 - 03.2020
Master Esthetician - Esthetics
Bellus Academy
High School Diploma -
San Dieguito High School Academy
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